The supply chain and electronic data interchange (EDI) have both been described as the lifeblood of logistics.
And it’s a very fitting description. Think of the supply chain as the body’s circulatory system. EDI communication standards is the blood coursing through, making it go. All the various EDI messages are the red blood cells, white blood cells, plasma, and platelets.
For any organization to fully grasp the chaotic yet essential supply chain, it needs EDI to make sense of it all. You really can’t have one without the other.
But most organizations that need to utilize EDI, already do in some, way, shape, or form. It’s not like EDI is some hidden secret just waiting to be unearthed. After all, the critical data communications standard has been an important logistics tool for many, many decades now.
So, in 2018, the question isn’t really “Is your company using EDI?” Here’s the real question: Is your company EDI capable for modern business demands?
True, there may be a handful of companies not taking advantage of EDI solutions or that have regrettably jumped ship for the somewhat exaggerated, un-contextualized API potential, but unless you’re a fledgling organization, the issue mostly lies with modernization or an upgrade of some sort in EDI format capabilities. With so many technical innovations across the increasingly digital landscape, many businesses are discovering their current EDI solutions just aren’t keeping up.
And for any company that has just started doing EDI or is considering it to meet a trading partner requirement/industry regulation, EDI can seem like an uphill battle to meet the required B2B transaction protocols, document types, communication methods, security mandates, and other aspects.
EDI capability is no doubt complex. But below is everything a company needs to know to make sense of it all.
What Is ‘EDI Capable’?
In the simplest terms, being EDI capable is an organization’s ability to take on and implement an EDI solution for streamlined business communications with partners, vendors, suppliers, and other customers. While the term “EDI capable” might be straightforward, there are many business influencers who don’t know what it takes to accommodate and leverage this vital logistics communication technology.
An enterprise must be ready to send and receive electronic documents such as X12, EDIFACT, Tradacoms, ODETTE, EANCOM, HIPAA, VDA, and others. And while these document standards fundamental, there’s much more to EDI. The EDI implementation process is a broad B2B integration strategy that ultimately boosts high-value business results. True EDI includes a set of governance, management, visibility, and onboarding processes.
How to Become EDI Capable
EDI’s main goal in life is to make everything about business and logistics workflows easier through standardization, automation, integration, and simplification of critical data exchanges. But any EDI connoisseur knows getting there takes specialized expertise and integration with other business processes.
And there are several ways to approach EDI capabilities that meet modern business demands.
Whether a company chooses to use automated toolsets to self-manage EDI integration processes, such as new partner onboarding, or decide to have integration experts manage all of its EDI and B2B integration processes, modern EDI software solutions should deliver both flexibility and scalability.
In-house EDI vs. Outsourced EDI
There are two methods to becoming EDI capable: In-house or outsourced. Now, to someone new to EDI or grappling with the choice, the question might be, “What’s the difference between in-house EDI and outsourced EDI?” Well, here’s a quick breakdown:
In-house EDI requires:
- Hardware and/or software
- On-site staff/team with EDI knowledge and resources
- Available IT resources and support to maintain EDI capabilities and resolve issues
- Development and mapping skills to onboard and update specific trading partners
- Internal integration competency
Outsourced EDI (AKA EDI-as-a-service):
- Requires no hardware and/or software
- Managed service provider performs all EDI-related processes, including development and mapping changes, allowing the organization to focus on business processes
- Frees up staff and IT departments to focus on other business-related items
- Integration core competency is outsourced
EDI planning checklist
Choosing how to tackle the project of becoming EDI capable and/or modernized, whether it be in-house or outsourced, is no small task. It requires a strategic planning phase and an itemized tactical approach. Here’s a 12-step list to consider for effective EDI planning:
- Tally goals and constraints (requirements, improvements, budget, risks, etc.)
- Establish project infrastructure and policies
- Take inventory of legacy system(s) if applicable
- Perform gap analysis (based on current and anticipated use cases)
- Choose an EDI format capability and implementation model
- Identify additional resource needs
- Select a modern EDI solution software/hardware
- Staff personnel and define roles
- Train EDI and IT teams
- Choose a modernization strategy
- Define integration architecture
- Establish a project schedule
Of course, there are other things to consider: Prioritizing business connections; defining a phased migration approach from old to new solution; ensuring trading partner mandates; defining plan to minimize business downtime; calculating manual processing costs vs. ROI of automation; determining the context within an overall business growth strategy; boosting partner service levels; reducing chargebacks/fees; integrating trading partners with limited technical capabilities; improving visibility, auditability, and manageability; reducing service outage risks; consolidating infrastructure; addressing application and integration needs.
Did we mention becoming EDI capable is no small task? It might all seem overwhelming, but there are a silver lining and long-term payoff.
Benefits of Becoming an EDI Capable Organization
For the most part, just about any company, large or small, can reap the benefits of EDI. Besides offering a standardized communication for common business document transactions (purchase orders (EDI 850), functional acknowledgments (EDI 997), freight receipts (EDI 310), payment order/remittance advice (EDI 820), and inventory inquiry (EDI 849)) that can streamline business workflows and onboard partners quickly, we know EDI solutions have the technology to deliver in five important ways: cost savings, speed, accuracy, efficiency, and security.
1. Cost savings
Quick fix: Reduce transaction costs by 35 percent
The how and why: It’s all comes down to the bottom line, right? Increasing the worth of supply chain operations through real-time data insights lead to workflows that are predictable and controllable, both of which reduce customer costs. Then there are the savings on expenses that come along with paper and its maintenance (printing, reproduction, storage, filing, postage, and document retrieval). All those physical costs are greatly reduced or eliminated with EDI processes, lowering transaction costs by at least 35 percent. And with a streamlined documentation, complying with EDI standards helps avoid fines due to SLAs, payment delays, and performance gaps.
Quick fix: Cut processing times by 50 percent to 60 percent
The how and why: Automation through EDI speeds up every part of the business cycle. Comprehensive adoption of EDI that led to hands-free order processing was shown to cut the order-to-shipment cycle by 50 to 60 percent. That in place of reliance on manually inputting data which consumes valuable employee time and leads to a higher incidence of data errors. And this almost goes without saying, but there’s an enormous difference in transactions being exchanged in a manner of minutes rather than days or even weeks if there’s a reliance on postal service or other means of slow transfer.
Quick fix: Reduce errors by 40 percent
The how and why: Manually rekeying data into ERP and order systems is prone to inaccuracy, and automation eliminates that problem and generates a 40 percent reduction in errors. EDI solutions also integrate with ERP systems to ensure transferable and accessible data is accurate and expectations are met with each transaction. As mentioned above, accuracy has a direct effect on a company’s bottom line with minimized chargebacks, delayed shipments, and incorrect product costs.
Quick fix: Process efficiency is a critical KPI for the business
The how and why: This is where fast and accurate EDI processing combine to deliver true integration and automation. Reduced hands-on processing means reduced manual data entry, fewer errors, and improved customer relationships, which can lead to improved delivery of goods and services and reduced customer turnover. Automated data exchanges among applications across the entire supply chain guarantees B2B-critical documents and shipments are delivered in a timely manner with real-time tracking visibility.
Quick fix: Comply with industry and partner mandates
The how and why: EDI solutions are designed to ensure security with strict access to authorized users and equipped with archive tracking and audit trails. Data is shared securely across a wide variety of communications protocols and security standards, complying with mandates in global business today. And that assures transparency between business partners with electronic validations and receipts.
Manage Your Transactions Better
When it comes down to it, EDI is impossible to avoid. For any business that relies on any part of the supply chain, that is not a bad thing. EDI is a technology that can be delivered to facilitate connectivity and integration across complex business trading environments. Consider the impact of being able to seamlessly conduct business digitally even with multi-cloud and multi-vendor integration requirements. So, if a company isn’t EDI capable, the harsh reality is that it won’t be business capable either. Once an organization successfully implements or modernizes its EDI capabilities for automated workflows, it will become more flexible, more scalable, more efficient, more transparent, and easier to do business with.
Manage and govern your business transactions better with Cleo EDI software and services. Cleo automates EDI processes that connect, transform, and route EDI and non-EDI documents between internal and business partner applications, without the need for custom code. This enables businesses to reduce operational latency and costly errors and allows companies to start doing business with new trading partners faster.
Cleo offers a bit of everything to meet your EDI needs, from automated EDI integration tools to self-managed EDI integration processes, including automated partner onboarding. Or our Cleo integration experts can manage all the EDI and B2B integration processes for you, with the flexibility and scale that you truly need. Regardless of how you move your EDI files, Cleo will always make sure that you have full access to all your data in real time, including web-based dashboards, transaction reports, and automated alerts.