Direct Procurement Orchestration
Orchestrate direct materials procurement across every supplier
Cleo helps manufacturers, distributors, and other large buying organizations automate and orchestrate direct procurement across EDI, API, portal, and document-based supplier workflows — reducing manual work, improving visibility, and helping suppliers collaborate more efficiently.
Unify supplier communication
Support EDI, API, portal, and document-based supplier workflows in one orchestrated process.
Reduce manual procurement work
Automate PO acknowledgements, ASNs, invoices, updates, and exception handling across supplier channels.
Improve supplier visibility
Track supplier activity, transaction status, SLA performance, and open issues from one place.
Explore the Capabilities
Explore the capabilities behind Direct Procurement Orchestration
Connect the DPO story to deeper Cleo capabilities across PDF digitization, supplier collaboration, scorecarding, visibility, exception resolution, and ecosystem integration.
PDF Digitization
Automate document-based supplier workflows by transforming PDFs into structured business data.
Explore PDF Digitization → Learn moreSupplier Portal
Give non-EDI suppliers a simple way to acknowledge POs, submit updates, and collaborate digitally.
Explore Supplier Portal → Learn moreSupplier Scorecarding
Track supplier responsiveness, SLA adherence, recurring exceptions, and procurement performance trends.
Explore Scorecarding → Learn moreVisibility & Business Insights
Improve decisions with visibility into partner activity, transactions, exceptions, and process health.
Explore Visibility → Learn moreIssue & Error Resolution
Detect, categorize, and resolve data, connectivity, and process issues faster.
Explore Issue Resolution → Learn moreCleo Integration Cloud
Connect EDI, API, non-EDI, cloud, and on-premise systems across your supplier ecosystem.
Explore CIC →Value Across the Procurement Ecosystem
Improve efficiency, visibility, and collaboration for both hubs and suppliers
Cleo Direct Procurement Orchestration helps large hubs and their suppliers overcome the operational challenges of direct materials procurement by connecting every supplier channel, automating critical procurement workflows, improving visibility into transactions and exceptions, and creating a more collaborative digital experience across the ecosystem.
Efficiency
Reduce manual follow-up, rekeying, and exception handling across purchase orders, acknowledgements, ASNs, invoices, and supplier updates.
Visibility
Give procurement, supply chain, finance, and IT teams real-time insight into supplier activity, transaction status, SLA performance, and open issues.
Collaboration
Make it easier for suppliers to acknowledge orders, submit updates, resolve issues, and participate in digital procurement workflows.
Ecosystem value
Help large buying organizations gain more control while giving suppliers simpler, more flexible ways to transact and stay aligned.
Watch the Demo
See Direct Procurement Orchestration in action
See how Cleo Integration Cloud helps automate direct procurement by unifying supplier communication across EDI, API, PDF digitization, and portal workflows. The demo also shows how CIC Cockpit improves visibility into POs, ASNs, invoices, supplier activity, scorecards, SLA monitoring, and alerts.
Customer Proof
Manufacturers and wholesalers use Cleo to modernize trading partner operations
See how Cleo customers describe the impact of stronger visibility, faster trading partner onboarding, and more automated EDI/API operations.
We use Cleo Integration Cloud to manage all of our EDI, which is the lifeblood of our supply chain operations. TaylorMade’s relationship with Cleo moves our B2B data transformation 100 percent into the cloud and enables the hundreds of thousands of monthly communications that drive our business.
Jen Niethammer
Senior EDI and Compliance Coordinator, TaylorMade
The Cleo Integration Cloud platform is secure, easy to use, and highly flexible to meet our business requirements. Today, more than 98% of our B2B transactions are running through CIC, and we can see everything that’s going on.
John Hwee
Director of IT, Duraflame, Inc.
Cleo has provided much greater flexibility across our critical operational systems. With EDI and API capabilities in a single toolset, the ease of data transformation, and the increased automation through Cleo, we are laying the required foundational elements for our business to properly operate at a global level.
Jim Anderson
COO, Four Hands
Over time we have adapted our organization to fit the new mold of what consumers need. Cleo is core to that, and we count on Cleo Integration Cloud for making all of these revenue-critical interactions with our trading partners, retailers, and eCommerce systems work as they should, end-to-end, with our internal systems of record.
Jan Arvay
Vice President of IT, Sauder Woodworking
The Direct Procurement Challenge
Direct materials procurement is too fragmented to manage manually
Large buying organizations depend on complex supplier ecosystems to keep production, fulfillment, and customer commitments on track. But every supplier operates differently. Some are fully EDI-capable. Others rely on portals, PDFs, spreadsheets, email, or manual updates.
Disconnected supplier channels
Suppliers transact through EDI, APIs, portals, PDFs, spreadsheets, and email.
Manual PO acknowledgement
Teams spend time chasing suppliers for acknowledgements, delivery updates, and invoice status.
Limited supplier visibility
Procurement and supply chain teams often lack real-time visibility into missed milestones.
Long-tail supplier complexity
Non-EDI suppliers are often left outside automated workflows.
Exception-heavy processes
Quantity changes, pricing discrepancies, missing ASNs, and invoice issues slow execution.
Disconnected hub and supplier experience
Hubs need control and visibility; suppliers need simple digital workflows.
From the Demo
Unify EDI, API, PDF digitization, and portal supplier workflows
Direct procurement depends on a supplier network where not every partner can transact the same way. Cleo helps teams support the full range of supplier communication models while standardizing the procurement process behind the scenes.
Support EDI-enabled suppliers.
Connect API-capable suppliers and internal systems.
Digitize PDF and document-based workflows.
Enable suppliers through Cleo Web EDI Portal workflows.
How Cleo Helps
Unify, automate, and orchestrate direct procurement workflows
Cleo Direct Procurement Orchestration connects supplier communication, procurement workflows, business process visibility, and exception management into one orchestrated experience.
Connect every supplier
Enable EDI-capable suppliers, API-connected suppliers, portal users, and document-based suppliers.
Digitize non-EDI workflows
Bring long-tail suppliers into digital procurement workflows using portals and PDF digitization.
Automate procure-to-pay
Orchestrate purchase orders, acknowledgements, ASNs, invoices, and exceptions.
Improve collaboration
Give suppliers easier ways to acknowledge orders, submit updates, and resolve issues.
Monitor performance
Track transaction status, SLA performance, supplier responsiveness, and bottlenecks.
Resolve exceptions faster
Use alerts and issue visibility to identify problems earlier.
Supplier Scorecarding
Turn supplier activity into measurable procurement performance
Direct procurement teams need more than transaction visibility. They need to understand which suppliers are acknowledging orders on time, meeting SLA expectations, creating recurring exceptions, and putting downstream operations at risk.
PO acknowledgement performance
Track whether suppliers confirm orders on time and flag late or missing acknowledgements.
SLA adherence
Measure supplier response times against procurement milestones and service expectations.
Exception trends
Identify recurring issue patterns by supplier, transaction type, or process step.
Operational accountability
Give procurement and supplier teams a shared view of performance and improvement areas.
Supplier Collaboration
Make it easier for suppliers to respond to POs and submit updates
Suppliers can use Cleo’s Web EDI Portal to respond to purchase orders and submit updates, helping buying organizations digitize collaboration without requiring every supplier to support the same EDI or API model.
Explore Supplier Portal
DPO Capabilities
Everything needed to orchestrate direct procurement at scale
EDI supplier automation
Automate direct procurement transactions with EDI-capable suppliers.
Explore CIC →API integration
Connect procurement workflows across ERP, supply chain, finance, and partner systems.
Explore ERP Integration →Supplier portal workflows
Enable non-EDI suppliers to receive POs, acknowledge orders, and submit documents.
Explore Supplier Portal →PDF digitization
Digitize document-based supplier communication and reduce manual data entry.
Explore PDF Digitization →Supplier scorecards
Track responsiveness, SLA adherence, and recurring exception patterns.
Explore Scorecarding →SLA monitoring
Monitor procurement milestones and alert teams when supplier updates are late or at risk.
Explore SLA Monitoring →Exception management
Surface price, quantity, shipment, invoice, and acknowledgement exceptions.
Explore Issue Resolution →Process visibility
Give teams shared visibility into the full procure-to-pay process.
Explore Visibility →AI-Native Orchestration
Bring intelligence into direct procurement execution
Cleo helps teams move from reactive procurement monitoring to proactive orchestration. With visibility into transaction status, supplier activity, exceptions, and performance patterns, teams can identify risk earlier and take action faster.
Explore Cleo AI
FAQ
Direct Procurement Orchestration FAQs
What is Direct Procurement Orchestration?
Direct Procurement Orchestration is the coordination and automation of direct materials procurement workflows across suppliers, systems, transactions, documents, and exceptions.
How does supplier scorecarding support DPO?
Supplier scorecarding helps procurement teams measure supplier responsiveness, SLA adherence, recurring exceptions, and overall performance so teams can identify risk earlier and collaborate on improvements.
What types of suppliers can Cleo support?
Cleo supports EDI-capable suppliers, API-connected suppliers, suppliers using portals, and suppliers that rely on documents such as PDFs or spreadsheets.
What outcomes can DPO support?
DPO can help standardize procurement workflows, reduce manual work, improve supplier responsiveness, increase transaction visibility, reduce exception resolution time, and strengthen collaboration.
Ready to Modernize Direct Procurement?
Orchestrate supplier collaboration from PO to invoice
See how Cleo can help your team automate direct procurement workflows, improve visibility, monitor supplier performance, and collaborate more efficiently with every supplier in your ecosystem.