
Cleo Services
Partnering with Cleo Integration Cloud (CIC) shields your organization from integration complexity by blending the CIC Platform with our services offerings. Our industry-leading solutions manage and maintain EDI, API, and B2B integrations even in the most demanding business environments.
YEARS OF INTEGRATION EXPERIENCE & EXPERTISE
FASTER ISSUE
RESOLUTION
CUSTOMER SUPPORT
NPS SCORE
Service Options for Every Business Need
SELF-SERVICE
Cleo Integration Cloud: Rich Integration Environment Designed for Exceptional Agility & Control

Cleo Integration Cloud gives back full integration control. With a rich self-service integration environment, our platform brings full-featured self-service integration capabilities to design, build, and optimize end-to-end business processes. Your team can orchestrate elegant dataflows, update maps, and quickly make changes to backend integrations through a low-code development experience that puts your team in the driver’s seat.
PROFESSIONAL SERVICES
EDI Services Expertise to Maintain Business Continuity & Optimize Operations
Cleo Professional Services provides one or more of our in-house subject matter experts to be part of an organization’s integration operations staff.
Cleo experts work under the customer’s direction to run API, EDI, MFT, and/or other integration processes - augmenting existing staff and skillsets to ensure business continuity.

Over 4,000 Customers Trust Cleo for Their Critical Integrations










Gain Access to SMEs to Support Every Integration Need
MANAGED SERVICES
Cleo Cloud Managed Services Provides Years of Expertise in Data Transformation & Movement
Our teams work 24/7 to complete any design time work that is needed. With offices around the globe, and people working constantly to meet our customers needs, we are able to setup additional trading partners, add or change maps, or service any other customer requests with expediency.

Managed Services Packages
CATEGORY |
OFFERINGS |
AIR COVER |
SILVER |
GOLD |
PLATINUM |
TITANIUM |
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RATE |
Hours per year |
20 |
100 |
240 |
600 |
1200 |
DEVELOPMENT |
Business Process Template |
Phone Guidance Only |
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Unique Map |
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Map Reuse |
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Production Map Change |
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New Connection |
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Change to existing Connections |
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New Partner Mailbox |
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Partner Certificate Management |
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HEALTHCHECK & REPORTING |
Annual Healthcheck |
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Reporting |
Quarterly |
Monthly |
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“We use Cleo Integration Cloud to manage all of our EDI, which is the lifeblood of our supply chain operations. TaylorMade’s relationship with Cleo moves our B2B data transformation 100 percent into the cloud and enables the hundreds of thousands of monthly communications that drive our business.”








Offload the Complexity of EDI & API Integration
How Can We Assist You?
Our support team is eager to ensure that you quickly and continuously enjoy the value of your Cleo products and services. The entire worldwide Cleo Support Team is extremely proud to serve your business.
Depend on our team for 24x7 transactional monitoring and operational support of integrations, including transparent and collaborative exception management to keep your revenue-generating business processes running smoothly.
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