Verified Customer Feedback
Rated. Reviewed.
Trusted.
700+ verified reviews across G2, Capterra, Gartner Peer Insights, and Trustpilot — straight from the people who depend on Cleo every day.
Request a Demo →Povilas D.
Integration Architect · Technology
“We like Cleo Integration Cloud's constant progress with upgrades and updates, including visual overhauls. The SVN functionality works kind of like GitHub for storing different copies of projects, making it easy to audit and review previous deployments or versions and track changes. Really helps with audit and backtracking potential problems during deployment.”
G2 · February 2025
Joaquin L.
Data Integration Analyst · Technology
“I find Cleo Integration Cloud to be a powerful data transformation tool for converting data formats like XML, JSON, and EDI. The initial setup was fast, which I appreciated. The platform handles all our transformation needs reliably.”
G2 · August 2025
Verified User
Automotive IT · Automotive
“I use Cleo Integration Cloud as a communication platform and like its ease of use and the user interface. It's important for me to navigate with the least amount of clicks to perform my tasks. Setting up trading partners and testing against the connection is very easy.”
G2 · August 2025
Isela A.
Logistics Support Supervisor · Logistics & Supply Chain
“Onboarding is easy and quick. Downtime is minimal to non-existent, and it makes integrations straightforward. Exactly what we needed for a logistics environment with many partners.”
G2 · December 2025
Mohammad A.
EDI Specialist · Technology
“I like Cleo Integration Cloud's screen and find it easy to use. Whenever there's a failure, I can easily go to the messages and jobs. The partner setup is simple, and working with EDI document raw data and EDI flat files is easy. I've used other EDI tools, but I like how Cleo makes data management straightforward.”
G2 · October 2025
Vignesh V.
EDI Analyst · Furniture
“CLEO is a very good company. The professional services team and customer success managers are really wonderful people to work with. The software is user friendly and quick to learn. Since it is cloud-based, I can log in from anywhere.”
Capterra · May 2021
Mounib R.
EDI and Endpoint Management · Technology
“Cleo Integration Cloud shines in its ability to simplify complex EDI integrations, especially for organizations handling multiple trading partners. The platform offers an intuitive, user-friendly interface that makes configuring connections and monitoring transactions straightforward, even for users without deep technical expertise.”
G2 · January 2026
Verified Trustpilot User
Operations Lead · E-commerce
“Cleo has completely streamlined how we manage supply chain integrations. The cloud-based platform means we have one less piece of hardware to worry about, and the single interface that connects to our on-prem ERP has been a game-changer.”
Trustpilot · May 2026
Verified G2 User
EDI Developer · Technology
“I use Cleo Integration Cloud for EDI and appreciate its tools like Studio for mappings which make development efficient. I like how Cleo Integration Cloud's orchestration feature provides monitoring, visibility, and management. Harmony's secure communications are another aspect I value.”
G2 · January 2025
Cynthia P.
EDI Administrator · Technology
“Customer Support is THE LEADER in EDI technical support. Response time, assistance, knowledge, patience and support is STELLAR! Each and every one of the staff are Ambassadors of THE World Class Leader in Customer Support. I'm always left with the feeling that I'm a valued customer!”
Capterra · January 2017
Verified User
EDI Manager · Technology
“What I like most about Cleo Integration Cloud is the cloud. We used to host Cleo Lexicom locally on our own servers. Now, using Cleo Integration Cloud with a very lightweight on-site agent, we push the burden of hosting and managing the application back to the cloud — freeing up our team considerably.”
G2 · August 2025
Rachana S.
ERP Integration Lead · Enterprise Software
“Cleo Integration Cloud is an excellent platform with outstanding availability. I appreciate how seamlessly it integrates with SAP B1 Hana. The after-sale support has helped me reduce the overall turnaround time for sales and invoice processing. The initial setup was seamless.”
G2 · April 2025
Jeanine C.
Senior IT Manager - Enterprise Application Architect · Technology
“Ease of use in both setting up new communications endpoints and data flows, and integration mapping. It simplifies what used to be complex configuration tasks.”
G2 · July 2025
Verified User
Enterprise Integration · Enterprise Software
“I appreciate that Cleo Integration Cloud just runs and is a very stable product. The support I get is great — they're always responsive and knowledgeable.”
G2 · May 2026
Trung N.
Integration Developer · Technology
“I like the deployment process the most. It's very safe and prevents the issue of bad code. It also helps retrieve previous versions easily. If the code has errors, it does not allow you to deploy.”
G2 · November 2024
Verified User
Logistics & Supply Chain IT · Logistics & Supply Chain
“CIC is easy to use. We like the flexibility of the Cockpit and Mapper. These two features alone make CIC worth recommending for any mid-market EDI environment.”
G2 · November 2025
Verified User
Food Production · Food & Beverage
“I like that once everything is set up and in place, it works automatically. It also makes it very easy to trace documents step by step and follow the process clearly.”
G2 · February 2026
Verified User
Supply Chain IT · Logistics & Supply Chain
“It combines several integration approaches — EDI, APIs, file transfer, partner onboarding, and workflow orchestration — into a single platform. This makes it easier to manage integrations without juggling multiple tools.”
G2 · October 2024
Alejandra S.
Integration Specialist · Technology
“I like Cleo Integration Cloud's strong EDI and API integration capabilities. The platform speeds up partner communication by enabling real-time electronic document exchange. The initial setup was fast, which made getting started easy.”
G2 · December 2025
Verified Gartner Reviewer
CIO · Consumer Packaged Goods
“Since adopting Cleo Integration Cloud we have improved compliance with our customers by over 70%. The platform gives us real-time control and transparency into every transaction which has transformed how our team manages exceptions.”
Gartner · February 2026
Paulo A.
EDI Analyst · Technology
“Cleo Integration Cloud is easy to use, with a stable platform, and the software is in constant development. The Cleo team always listens to its customers to improve the tool and keep making it better.”
G2 · October 2024
Verified User
Retail IT · Retail
“Cleo product offers an intuitive, user-friendly experience with seamless navigation that makes interaction feel effortless. Our team adopted it quickly with minimal training.”
G2 · March 2026
Verified User
Manufacturing Integration Lead · Manufacturing
“A lot of the tools that CIC offers are very robust and user-friendly. One of my favorite functions is the ability to generate and send out a new connection certificate, and have CIC auto-magically update the certificate once the trade partner installs and uses it. That cuts down on a lot of coordination required for the effort.”
G2 · June 2025
Vince R.
Director of Information Technology · Technology
“Ease of use, always on. I can sleep at night not worrying about things. That's the highest compliment I can give an integration platform — it simply never lets us down.”
G2 · May 2026
Lea W.
EDI Coordinator · Transportation & Trucking
“We have hundreds of trading partners we transmit files to daily. Following a one-day training, we migrated most of our connections (AS2, FTP, FTPs, sFTP) from other platforms ourselves with ease. The logging has been very beneficial for verifying transfers.”
Capterra · January 2017
Kyle H.
IT Vice President · Banking
“Reliability and support are the most important features for us. The reliability for us has been phenomenal. Increased uptime, less fees for late file delivery, less programming staff required. Easy admin overall.”
Capterra · September 2017
Verified Trustpilot User
Senior Analyst · Retail
“The installation services were great and Cleo's customer support is outstanding. Their tech support is proactive and knowledgeable — I have never had issues getting a hold of them and getting questions answered promptly.”
Trustpilot · March 2026
Verified User
Food & Beverages IT · Food & Beverage
“Being in control of my own translations allows me to quickly adapt to Trading Partner requirements or changes. This agility has been critical for our business in a fast-moving food & beverage environment.”
G2 · March 2026
Anita J.
EDI Coordinator · Technology
“I use Cleo Integration Cloud to process our EDI orders, and it has been very smooth and always reliable. The processing of orders through EDI goes very smoothly, and we also send inventory reports without any issues.”
G2 · January 2026
Verified Gartner Reviewer
IT Director · Wholesale Distribution
“Cleo Integration Cloud stands out for its end-to-end visibility across EDI, non-EDI, MFT, and API integrations. Both technical and business users gain confidence to onboard partners faster and accelerate revenue-generating processes.”
Gartner · April 2026
Verified User
Food Production · Food & Beverage
“What I like best about Cleo Integration Cloud is how easy it makes connecting different systems and partners. It gives clear visibility into all your data flows, helps you manage both EDI and API integrations in one place, and scales smoothly as your business grows.”
G2 · January 2026
Kristil C.
ERP Analyst · Technology
“The Cleo University has been the most helpful aspect of my transition into using Cleo. The staff also made the transition smooth as they have been insightful, quick to respond, and provide great customer service and assistance.”
G2 · January 2025
Francesca M.
EDI Manager · Technology
“It is an excellent solution, scalable, including an excellent console for monitoring flows. Highly recommended for any enterprise EDI environment.”
G2 · April 2026
Mo B.
IT Manager · Utilities
“We use Cleo to exchange very confidential meter data every day with a government regulatory agency. It is critical that data is sent and received on time. Cleo is so far doing a fantastic job performing this business process. I could not find a single con.”
Capterra · January 2017
Povilas D.
Integration Architect · Technology
“We like Cleo Integration Cloud's constant progress with upgrades and updates, including visual overhauls. The SVN functionality works kind of like GitHub for storing different copies of projects, making it easy to audit and review previous deployments or versions and track changes. Really helps with audit and backtracking potential problems during deployment.”
G2 · February 2025
Joaquin L.
Data Integration Analyst · Technology
“I find Cleo Integration Cloud to be a powerful data transformation tool for converting data formats like XML, JSON, and EDI. The initial setup was fast, which I appreciated. The platform handles all our transformation needs reliably.”
G2 · August 2025
Verified User
Automotive IT · Automotive
“I use Cleo Integration Cloud as a communication platform and like its ease of use and the user interface. It's important for me to navigate with the least amount of clicks to perform my tasks. Setting up trading partners and testing against the connection is very easy.”
G2 · August 2025
Isela A.
Logistics Support Supervisor · Logistics & Supply Chain
“Onboarding is easy and quick. Downtime is minimal to non-existent, and it makes integrations straightforward. Exactly what we needed for a logistics environment with many partners.”
G2 · December 2025
Mohammad A.
EDI Specialist · Technology
“I like Cleo Integration Cloud's screen and find it easy to use. Whenever there's a failure, I can easily go to the messages and jobs. The partner setup is simple, and working with EDI document raw data and EDI flat files is easy. I've used other EDI tools, but I like how Cleo makes data management straightforward.”
G2 · October 2025
Vignesh V.
EDI Analyst · Furniture
“CLEO is a very good company. The professional services team and customer success managers are really wonderful people to work with. The software is user friendly and quick to learn. Since it is cloud-based, I can log in from anywhere.”
Capterra · May 2021
Mounib R.
EDI and Endpoint Management · Technology
“Cleo Integration Cloud shines in its ability to simplify complex EDI integrations, especially for organizations handling multiple trading partners. The platform offers an intuitive, user-friendly interface that makes configuring connections and monitoring transactions straightforward, even for users without deep technical expertise.”
G2 · January 2026
Verified Trustpilot User
Operations Lead · E-commerce
“Cleo has completely streamlined how we manage supply chain integrations. The cloud-based platform means we have one less piece of hardware to worry about, and the single interface that connects to our on-prem ERP has been a game-changer.”
Trustpilot · May 2026
Verified G2 User
EDI Developer · Technology
“I use Cleo Integration Cloud for EDI and appreciate its tools like Studio for mappings which make development efficient. I like how Cleo Integration Cloud's orchestration feature provides monitoring, visibility, and management. Harmony's secure communications are another aspect I value.”
G2 · January 2025
Cynthia P.
EDI Administrator · Technology
“Customer Support is THE LEADER in EDI technical support. Response time, assistance, knowledge, patience and support is STELLAR! Each and every one of the staff are Ambassadors of THE World Class Leader in Customer Support. I'm always left with the feeling that I'm a valued customer!”
Capterra · January 2017
Verified User
EDI Manager · Technology
“What I like most about Cleo Integration Cloud is the cloud. We used to host Cleo Lexicom locally on our own servers. Now, using Cleo Integration Cloud with a very lightweight on-site agent, we push the burden of hosting and managing the application back to the cloud — freeing up our team considerably.”
G2 · August 2025
Rachana S.
ERP Integration Lead · Enterprise Software
“Cleo Integration Cloud is an excellent platform with outstanding availability. I appreciate how seamlessly it integrates with SAP B1 Hana. The after-sale support has helped me reduce the overall turnaround time for sales and invoice processing. The initial setup was seamless.”
G2 · April 2025
Jeanine C.
Senior IT Manager - Enterprise Application Architect · Technology
“Ease of use in both setting up new communications endpoints and data flows, and integration mapping. It simplifies what used to be complex configuration tasks.”
G2 · July 2025
Verified User
Enterprise Integration · Enterprise Software
“I appreciate that Cleo Integration Cloud just runs and is a very stable product. The support I get is great — they're always responsive and knowledgeable.”
G2 · May 2026
Trung N.
Integration Developer · Technology
“I like the deployment process the most. It's very safe and prevents the issue of bad code. It also helps retrieve previous versions easily. If the code has errors, it does not allow you to deploy.”
G2 · November 2024
Verified User
Logistics & Supply Chain IT · Logistics & Supply Chain
“CIC is easy to use. We like the flexibility of the Cockpit and Mapper. These two features alone make CIC worth recommending for any mid-market EDI environment.”
G2 · November 2025
Verified User
Food Production · Food & Beverage
“I like that once everything is set up and in place, it works automatically. It also makes it very easy to trace documents step by step and follow the process clearly.”
G2 · February 2026
Verified User
Supply Chain IT · Logistics & Supply Chain
“It combines several integration approaches — EDI, APIs, file transfer, partner onboarding, and workflow orchestration — into a single platform. This makes it easier to manage integrations without juggling multiple tools.”
G2 · October 2024
Alejandra S.
Integration Specialist · Technology
“I like Cleo Integration Cloud's strong EDI and API integration capabilities. The platform speeds up partner communication by enabling real-time electronic document exchange. The initial setup was fast, which made getting started easy.”
G2 · December 2025
Verified Gartner Reviewer
CIO · Consumer Packaged Goods
“Since adopting Cleo Integration Cloud we have improved compliance with our customers by over 70%. The platform gives us real-time control and transparency into every transaction which has transformed how our team manages exceptions.”
Gartner · February 2026
Paulo A.
EDI Analyst · Technology
“Cleo Integration Cloud is easy to use, with a stable platform, and the software is in constant development. The Cleo team always listens to its customers to improve the tool and keep making it better.”
G2 · October 2024
Verified User
Retail IT · Retail
“Cleo product offers an intuitive, user-friendly experience with seamless navigation that makes interaction feel effortless. Our team adopted it quickly with minimal training.”
G2 · March 2026
Verified User
Manufacturing Integration Lead · Manufacturing
“A lot of the tools that CIC offers are very robust and user-friendly. One of my favorite functions is the ability to generate and send out a new connection certificate, and have CIC auto-magically update the certificate once the trade partner installs and uses it. That cuts down on a lot of coordination required for the effort.”
G2 · June 2025
Vince R.
Director of Information Technology · Technology
“Ease of use, always on. I can sleep at night not worrying about things. That's the highest compliment I can give an integration platform — it simply never lets us down.”
G2 · May 2026
Lea W.
EDI Coordinator · Transportation & Trucking
“We have hundreds of trading partners we transmit files to daily. Following a one-day training, we migrated most of our connections (AS2, FTP, FTPs, sFTP) from other platforms ourselves with ease. The logging has been very beneficial for verifying transfers.”
Capterra · January 2017
Kyle H.
IT Vice President · Banking
“Reliability and support are the most important features for us. The reliability for us has been phenomenal. Increased uptime, less fees for late file delivery, less programming staff required. Easy admin overall.”
Capterra · September 2017
Verified Trustpilot User
Senior Analyst · Retail
“The installation services were great and Cleo's customer support is outstanding. Their tech support is proactive and knowledgeable — I have never had issues getting a hold of them and getting questions answered promptly.”
Trustpilot · March 2026
Verified User
Food & Beverages IT · Food & Beverage
“Being in control of my own translations allows me to quickly adapt to Trading Partner requirements or changes. This agility has been critical for our business in a fast-moving food & beverage environment.”
G2 · March 2026
Anita J.
EDI Coordinator · Technology
“I use Cleo Integration Cloud to process our EDI orders, and it has been very smooth and always reliable. The processing of orders through EDI goes very smoothly, and we also send inventory reports without any issues.”
G2 · January 2026
Verified Gartner Reviewer
IT Director · Wholesale Distribution
“Cleo Integration Cloud stands out for its end-to-end visibility across EDI, non-EDI, MFT, and API integrations. Both technical and business users gain confidence to onboard partners faster and accelerate revenue-generating processes.”
Gartner · April 2026
Verified User
Food Production · Food & Beverage
“What I like best about Cleo Integration Cloud is how easy it makes connecting different systems and partners. It gives clear visibility into all your data flows, helps you manage both EDI and API integrations in one place, and scales smoothly as your business grows.”
G2 · January 2026
Kristil C.
ERP Analyst · Technology
“The Cleo University has been the most helpful aspect of my transition into using Cleo. The staff also made the transition smooth as they have been insightful, quick to respond, and provide great customer service and assistance.”
G2 · January 2025
Francesca M.
EDI Manager · Technology
“It is an excellent solution, scalable, including an excellent console for monitoring flows. Highly recommended for any enterprise EDI environment.”
G2 · April 2026
Mo B.
IT Manager · Utilities
“We use Cleo to exchange very confidential meter data every day with a government regulatory agency. It is critical that data is sent and received on time. Cleo is so far doing a fantastic job performing this business process. I could not find a single con.”
Capterra · January 2017
Verified User
Supply Chain IT Lead · Logistics & Supply Chain
“Cleo Integration Cloud is a stable platform where we can exchange hundreds of thousands of transactions each month with very limited issues. The ability to monitor and get alerts for any failed documents or missed SLAs by our partners is useful and greatly reduces back-end collection issues.”
G2 · July 2025
Mason S.
Hardlines Employee · Technology
“CLEO is an extremely powerful integration platform. As an EDI/Integrations Dev at a larger 3PL, it's important that we have the flexibility and capability to integrate with any platform our clients may bring forward. The lower-level approach to development provides a lot of flexibility in how we build our solutions.”
G2 · May 2026
Amos S.
EDI Analyst · Technology
“Cleo Integration Cloud is a powerful, all-in-one integration platform with strong EDI capabilities. It makes it easier to manage integrations and better support day-to-day business operations.”
G2 · December 2024
Steven M.
EDI Manager · Retail
“Cleo Customer Support knows the program inside and out. No matter who I talk to they are all professionals. When I had trouble with a major retailer's communication, they stayed on top of the issue until it was resolved. So glad I have Cleo in my corner.”
Capterra · February 2017
Verified Gartner Reviewer
Enterprise Architect · Logistics
“Cleo gives us complete flexibility and control over our B2B integration strategy. The pre-connected trading partner library means we can bring on new business connections in days instead of weeks. Support team is knowledgeable and responsive.”
Gartner · January 2026
Verified G2 User
Integration Engineer · Technology
“I like Cleo Integration Cloud for its prebuilt connectors and integrations that speed up partner onboarding. The initial setup was fast, which made getting started a breeze.”
G2 · September 2025
Verified User
Accounting IT · Technology
“It's pretty reliable once everything is set up. We use it for integrations and EDI and it generally just runs in the background without needing much attention. The monitoring tools are helpful when something does go wrong — fairly easy to see where an issue is coming from.”
G2 · November 2025
Andrew S.
Technical Product Manager · Logistics & Supply Chain
“I enjoy the UX of the CIC — it is very configurable and easy to use even for members who are less technical. The self-service approach has empowered our team and reduced reliance on outside consultants.”
Capterra · May 2021
Dave D.
IT Manager · Technology
“I like Cleo Integration Cloud for its ease of use, the fact that it's stable, and their support is top notch. It's made EDI transmissions completely effortless for our team.”
G2 · April 2026
Badri P.
Manager · Enterprise Technology
“It's a solution that eliminates the need for a VAN. The self-service option for developing EDI translator software is also helpful and makes the process easier.”
G2 · May 2025
Verified Trustpilot User
IT Manager · Food & Beverage
“We have been using Cleo for about three years now and the software has never malfunctioned or crashed. We've had to use their support two times, and both times they were very responsive, cheerful, and helpful.”
Trustpilot · April 2026
Scott H.
EDI Analyst / Programmer · Food Production
“This software allows us to quickly set up, onboard, and manage our trading partners. I have liked the user interfaces and the ease of operation. Whenever we do encounter something we are not sure how to do, support is available to quickly answer our question.”
Capterra · September 2017
Verified User
Automotive Operations · Automotive
“I really appreciate their customer service and support. I usually work with the same support person and they are consistently knowledgeable and helpful. They know the product well and can often point out where we may need to double-check details in our own systems.”
G2 · November 2024
Maria M.
EDI Analyst · Technology
“I like Cleo Integration Cloud because it has an easy interface to use and makes mapping easier for different uses. It's very easy to navigate, which makes it simple to use and not complicated. The initial setup was also very easy.”
G2 · May 2025
Verified Trustpilot User
IT Support Specialist · Consumer Goods
“What keeps us with Cleo is the support team. They are proactive and reach out before we even realize there is an issue. For a mission-critical integration platform, that level of service makes all the difference.”
Trustpilot · February 2026
Hector E.
EDI Developer · Technology
“Cleo Integration Cloud is very flexible, especially in the area of EDI mappings. It's much easier to work with Cleo than what we had before. The integration is more visible and user-friendly, and it adapts to new technologies without the need for a server. The Project Management team has been a very positive aspect.”
G2 · April 2025
Linh K.
Network Engineer · Information Technology
“We use Cleo VLTrader to schedule file transfers internally and externally via AS2. Installation and setup is straightforward, and the product allows great flexibility in scripting across Linux, iSeries, and Windows platforms. Customer Support is one of the best!”
Capterra · February 2017
Holly S.
Oracle & Applications Manager · Enterprise Technology
“Visibility into all documents and their workflow, with an easy-to-use, cloud-based setup and straightforward error viewing and correction. CIC gives us the control to make minor corrections to our translation tables without having to wait for a vendor. What's nice is that EDI just runs — this frees up the IT team for higher-value work.”
G2 · April 2026
Ahmed H.
Senior MFT Engineer / MFT SME · Technology
“It's a very lightweight and simple option to validate connectivity and transfer reports. Exactly what we needed for our enterprise MFT environment.”
G2 · March 2026
Sudeep R.
ERP Integration Manager · Enterprise Software
“Cleo Integration Cloud saves a lot of manual efforts as part of ERP integration onto SAP Business One. It's a best-in-class platform — we've never come across EDI failures due to platform issues. Availability is key for our business, and the after-sales support is excellent.”
G2 · October 2025
Verified User
Warehousing Operations · Warehousing
“Streamlines EDI integrations and support. For a small warehousing operation, having a reliable and straightforward EDI platform has made a significant difference in our day-to-day operations.”
G2 · December 2024
Steven J.
Software Engineer · Technology
“Setting up mappings is very easy. The ability to link issues to EDI transmissions and mark them resolved in the interface is nice. In general, tracing errors is quite easy.”
G2 · December 2025
Verified User
Pharma IT · Pharmaceuticals
“Intuitive and user friendly features are available in Cleo. The application is easy to use for monitoring functions, which means even non-technical business users can leverage it effectively.”
G2 · March 2025
Andy H.
EDI Lead · Manufacturing
“The Clarify tool is very powerful. It connects easily to our database files and transforms many different document types (EDI, XML, Spreadsheets). We've got around 75 trading partners active and continue to gain confidence looking forward to future growth.”
Capterra · January 2017
Verified Gartner Reviewer
Supply Chain Director · Manufacturing
“CIC is the most complete and powerful data transformation system available. After more than 4 years of use, the system continues to be reliable and robust for both our EDI and API environments. It simply works.”
Gartner · March 2026
Verified User
Manufacturing Integration · Manufacturing
“Ease of use allows for the best experience. The platform's intuitive design means our team can manage complex integrations without deep technical expertise being a prerequisite.”
G2 · February 2026
Stacey B.
Assistant Vice President, State Mediations · Technology
“I like how Cleo Integration Cloud allows me to receive orders and send invoices seamlessly without the manual entry aspect. The CIC platform is customizable, which is great, and the team behind it is solid. I can create any report I need and customize my dashboard. CIC integrates well with our D365 F&O Platform.”
G2 · November 2025
Armando G.
EDI Analyst · Technology
“I like the user-friendly interface of Cleo Integration Cloud, as it makes configuring, integrating, and monitoring transactions easier. The platform also has a fast initial setup, which is a great advantage.”
G2 · October 2025
Verified User
IT Administrator · Technology
“I like that Cleo Integration Cloud allows us to create a connector and extend our drive space to on-prem for internal data movement. It simplifies patching and updating the SFTP server. Cleo's team worked diligently to help us integrate CIC into our workflow, providing excellent support.”
G2 · September 2025
Alexander S.
IT Manager · Technology
“I love Cleo Integration Cloud because it's an amazing online platform that combines all our configurations and is easy to use. The system just works, including the agent that we place on the server. It's easy to configure and navigate, making the whole experience very seamless. Pricing is very competitive.”
G2 · September 2025
Verified User
Farming/Agriculture IT · Agriculture
“Support is really fast and available 24/7. Whenever we've had issues, the response has been immediate and knowledgeable — exactly what you need for a mission-critical integration platform.”
G2 · June 2025
Verified User
Consumer Goods IT · Consumer Goods
“The deep customization is one of the best features. You can pretty much design, define, and map any integration within the CIC Studio, only limited by your own resources and capability.”
G2 · February 2025
Verified G2 User
Cloud Migration · Technology
“As a former user of Lexicom legacy software who has since upgraded to the cloud-based CIC, I can say the web-based interface is stable, and the uptime has been extremely reliable.”
G2 · February 2026
Andre B.
Information Technology Director · Technology
“The capability that I like most about Cleo Integration Cloud is the CIC cockpit. The ability to provide access to the EDI process to multiple teams is invaluable.”
G2 · March 2025
Verified User
Supply Chain IT Lead · Logistics & Supply Chain
“Cleo Integration Cloud is a stable platform where we can exchange hundreds of thousands of transactions each month with very limited issues. The ability to monitor and get alerts for any failed documents or missed SLAs by our partners is useful and greatly reduces back-end collection issues.”
G2 · July 2025
Mason S.
Hardlines Employee · Technology
“CLEO is an extremely powerful integration platform. As an EDI/Integrations Dev at a larger 3PL, it's important that we have the flexibility and capability to integrate with any platform our clients may bring forward. The lower-level approach to development provides a lot of flexibility in how we build our solutions.”
G2 · May 2026
Amos S.
EDI Analyst · Technology
“Cleo Integration Cloud is a powerful, all-in-one integration platform with strong EDI capabilities. It makes it easier to manage integrations and better support day-to-day business operations.”
G2 · December 2024
Steven M.
EDI Manager · Retail
“Cleo Customer Support knows the program inside and out. No matter who I talk to they are all professionals. When I had trouble with a major retailer's communication, they stayed on top of the issue until it was resolved. So glad I have Cleo in my corner.”
Capterra · February 2017
Verified Gartner Reviewer
Enterprise Architect · Logistics
“Cleo gives us complete flexibility and control over our B2B integration strategy. The pre-connected trading partner library means we can bring on new business connections in days instead of weeks. Support team is knowledgeable and responsive.”
Gartner · January 2026
Verified G2 User
Integration Engineer · Technology
“I like Cleo Integration Cloud for its prebuilt connectors and integrations that speed up partner onboarding. The initial setup was fast, which made getting started a breeze.”
G2 · September 2025
Verified User
Accounting IT · Technology
“It's pretty reliable once everything is set up. We use it for integrations and EDI and it generally just runs in the background without needing much attention. The monitoring tools are helpful when something does go wrong — fairly easy to see where an issue is coming from.”
G2 · November 2025
Andrew S.
Technical Product Manager · Logistics & Supply Chain
“I enjoy the UX of the CIC — it is very configurable and easy to use even for members who are less technical. The self-service approach has empowered our team and reduced reliance on outside consultants.”
Capterra · May 2021
Dave D.
IT Manager · Technology
“I like Cleo Integration Cloud for its ease of use, the fact that it's stable, and their support is top notch. It's made EDI transmissions completely effortless for our team.”
G2 · April 2026
Badri P.
Manager · Enterprise Technology
“It's a solution that eliminates the need for a VAN. The self-service option for developing EDI translator software is also helpful and makes the process easier.”
G2 · May 2025
Verified Trustpilot User
IT Manager · Food & Beverage
“We have been using Cleo for about three years now and the software has never malfunctioned or crashed. We've had to use their support two times, and both times they were very responsive, cheerful, and helpful.”
Trustpilot · April 2026
Scott H.
EDI Analyst / Programmer · Food Production
“This software allows us to quickly set up, onboard, and manage our trading partners. I have liked the user interfaces and the ease of operation. Whenever we do encounter something we are not sure how to do, support is available to quickly answer our question.”
Capterra · September 2017
Verified User
Automotive Operations · Automotive
“I really appreciate their customer service and support. I usually work with the same support person and they are consistently knowledgeable and helpful. They know the product well and can often point out where we may need to double-check details in our own systems.”
G2 · November 2024
Maria M.
EDI Analyst · Technology
“I like Cleo Integration Cloud because it has an easy interface to use and makes mapping easier for different uses. It's very easy to navigate, which makes it simple to use and not complicated. The initial setup was also very easy.”
G2 · May 2025
Verified Trustpilot User
IT Support Specialist · Consumer Goods
“What keeps us with Cleo is the support team. They are proactive and reach out before we even realize there is an issue. For a mission-critical integration platform, that level of service makes all the difference.”
Trustpilot · February 2026
Hector E.
EDI Developer · Technology
“Cleo Integration Cloud is very flexible, especially in the area of EDI mappings. It's much easier to work with Cleo than what we had before. The integration is more visible and user-friendly, and it adapts to new technologies without the need for a server. The Project Management team has been a very positive aspect.”
G2 · April 2025
Linh K.
Network Engineer · Information Technology
“We use Cleo VLTrader to schedule file transfers internally and externally via AS2. Installation and setup is straightforward, and the product allows great flexibility in scripting across Linux, iSeries, and Windows platforms. Customer Support is one of the best!”
Capterra · February 2017
Holly S.
Oracle & Applications Manager · Enterprise Technology
“Visibility into all documents and their workflow, with an easy-to-use, cloud-based setup and straightforward error viewing and correction. CIC gives us the control to make minor corrections to our translation tables without having to wait for a vendor. What's nice is that EDI just runs — this frees up the IT team for higher-value work.”
G2 · April 2026
Ahmed H.
Senior MFT Engineer / MFT SME · Technology
“It's a very lightweight and simple option to validate connectivity and transfer reports. Exactly what we needed for our enterprise MFT environment.”
G2 · March 2026
Sudeep R.
ERP Integration Manager · Enterprise Software
“Cleo Integration Cloud saves a lot of manual efforts as part of ERP integration onto SAP Business One. It's a best-in-class platform — we've never come across EDI failures due to platform issues. Availability is key for our business, and the after-sales support is excellent.”
G2 · October 2025
Verified User
Warehousing Operations · Warehousing
“Streamlines EDI integrations and support. For a small warehousing operation, having a reliable and straightforward EDI platform has made a significant difference in our day-to-day operations.”
G2 · December 2024
Steven J.
Software Engineer · Technology
“Setting up mappings is very easy. The ability to link issues to EDI transmissions and mark them resolved in the interface is nice. In general, tracing errors is quite easy.”
G2 · December 2025
Verified User
Pharma IT · Pharmaceuticals
“Intuitive and user friendly features are available in Cleo. The application is easy to use for monitoring functions, which means even non-technical business users can leverage it effectively.”
G2 · March 2025
Andy H.
EDI Lead · Manufacturing
“The Clarify tool is very powerful. It connects easily to our database files and transforms many different document types (EDI, XML, Spreadsheets). We've got around 75 trading partners active and continue to gain confidence looking forward to future growth.”
Capterra · January 2017
Verified Gartner Reviewer
Supply Chain Director · Manufacturing
“CIC is the most complete and powerful data transformation system available. After more than 4 years of use, the system continues to be reliable and robust for both our EDI and API environments. It simply works.”
Gartner · March 2026
Verified User
Manufacturing Integration · Manufacturing
“Ease of use allows for the best experience. The platform's intuitive design means our team can manage complex integrations without deep technical expertise being a prerequisite.”
G2 · February 2026
Stacey B.
Assistant Vice President, State Mediations · Technology
“I like how Cleo Integration Cloud allows me to receive orders and send invoices seamlessly without the manual entry aspect. The CIC platform is customizable, which is great, and the team behind it is solid. I can create any report I need and customize my dashboard. CIC integrates well with our D365 F&O Platform.”
G2 · November 2025
Armando G.
EDI Analyst · Technology
“I like the user-friendly interface of Cleo Integration Cloud, as it makes configuring, integrating, and monitoring transactions easier. The platform also has a fast initial setup, which is a great advantage.”
G2 · October 2025
Verified User
IT Administrator · Technology
“I like that Cleo Integration Cloud allows us to create a connector and extend our drive space to on-prem for internal data movement. It simplifies patching and updating the SFTP server. Cleo's team worked diligently to help us integrate CIC into our workflow, providing excellent support.”
G2 · September 2025
Alexander S.
IT Manager · Technology
“I love Cleo Integration Cloud because it's an amazing online platform that combines all our configurations and is easy to use. The system just works, including the agent that we place on the server. It's easy to configure and navigate, making the whole experience very seamless. Pricing is very competitive.”
G2 · September 2025
Verified User
Farming/Agriculture IT · Agriculture
“Support is really fast and available 24/7. Whenever we've had issues, the response has been immediate and knowledgeable — exactly what you need for a mission-critical integration platform.”
G2 · June 2025
Verified User
Consumer Goods IT · Consumer Goods
“The deep customization is one of the best features. You can pretty much design, define, and map any integration within the CIC Studio, only limited by your own resources and capability.”
G2 · February 2025
Verified G2 User
Cloud Migration · Technology
“As a former user of Lexicom legacy software who has since upgraded to the cloud-based CIC, I can say the web-based interface is stable, and the uptime has been extremely reliable.”
G2 · February 2026
Andre B.
Information Technology Director · Technology
“The capability that I like most about Cleo Integration Cloud is the CIC cockpit. The ability to provide access to the EDI process to multiple teams is invaluable.”
G2 · March 2025
Showing 68 reviews
MS
G2May 2026
“Powerful, Flexible Integrations with an Intuitive Cockpit”
CLEO is an extremely powerful integration platform. As an EDI/Integrations Dev at a larger 3PL, it's important that we have the flexibility and capability to integrate with any platform our clients may bring forward. The lower-level approach to development provides a lot of flexibility in how we build our solutions.
Technology
HS
G2April 2026
“Easy, Cloud-Based Visibility and Control—With Support That Jumps In When Needed”
Visibility into all documents and their workflow, with an easy-to-use, cloud-based setup and straightforward error viewing and correction. CIC gives us the control to make minor corrections to our translation tables without having to wait for a vendor. What's nice is that EDI just runs — this frees up the IT team for higher-value work.
Enterprise Technology
AH
G2March 2026
“Lightweight, Simple Connectivity Validation with Handy Transfer Reports”
It's a very lightweight and simple option to validate connectivity and transfer reports. Exactly what we needed for our enterprise MFT environment.
Technology
VU
G2February 2026
“Stable Web-Based Interface with Extremely Reliable Uptime”
As a former user of Lexicom legacy software who has since upgraded to the cloud-based CIC, I can say the web-based interface is stable, and the uptime has been extremely reliable.
Technology
VU
G2January 2026
“Cleo Integration Cloud Makes EDI and API Integrations Easy and Scalable”
What I like best about Cleo Integration Cloud is how easy it makes connecting different systems and partners. It gives clear visibility into all your data flows, helps you manage both EDI and API integrations in one place, and scales smoothly as your business grows.
Food & Beverage
SJ
G2December 2025
“Easy Mapping Setup and Clear Error Tracing”
Setting up mappings is very easy. The ability to link issues to EDI transmissions and mark them resolved in the interface is nice. In general, tracing errors is quite easy.
Technology
SB
G2November 2025
“Customizable and Reliable Platform”
I like how Cleo Integration Cloud allows me to receive orders and send invoices seamlessly without the manual entry aspect. The CIC platform is customizable, which is great, and the team behind it is solid. I can create any report I need and customize my dashboard. CIC integrates well with our D365 F&O Platform.
Technology
MA
G2October 2025
“Intuitive EDI Tool with Easy Navigation”
I like Cleo Integration Cloud's screen and find it easy to use. Whenever there's a failure, I can easily go to the messages and jobs. The partner setup is simple, and working with EDI document raw data and EDI flat files is easy. I've used other EDI tools, but I like how Cleo makes data management straightforward.
Technology
VU
G2September 2025
“Reliable SFTP with Stellar Support”
I like that Cleo Integration Cloud allows us to create a connector and extend our drive space to on-prem for internal data movement. It simplifies patching and updating the SFTP server. Cleo's team worked diligently to help us integrate CIC into our workflow, providing excellent support.
Technology
VU
G2August 2025
“Streamlining EDI with Cloud Efficiency”
What I like most about Cleo Integration Cloud is the cloud. We used to host Cleo Lexicom locally on our own servers. Now, using Cleo Integration Cloud with a very lightweight on-site agent, we push the burden of hosting and managing the application back to the cloud — freeing up our team considerably.
Technology
VU
G2July 2025
“Robust EDI Management with Minimal Issues”
Cleo Integration Cloud is a stable platform where we can exchange hundreds of thousands of transactions each month with very limited issues. The ability to monitor and get alerts for any failed documents or missed SLAs by our partners is useful and greatly reduces back-end collection issues.
Logistics & Supply Chain
VU
G2June 2025
“Robust, User-Friendly Tools with Effortless Certificate Updates”
A lot of the tools that CIC offers are very robust and user-friendly. One of my favorite functions is the ability to generate and send out a new connection certificate, and have CIC auto-magically update the certificate once the trade partner installs and uses it. That cuts down on a lot of coordination required for the effort.
Manufacturing
BP
G2May 2025
“Eliminates VAN Needs with Helpful Self-Service EDI”
It's a solution that eliminates the need for a VAN. The self-service option for developing EDI translator software is also helpful and makes the process easier.
Enterprise Technology
HE
G2April 2025
“Flexibility and Superior Technology in EDI Integrations”
Cleo Integration Cloud is very flexible, especially in the area of EDI mappings. It's much easier to work with Cleo than what we had before. The integration is more visible and user-friendly, and it adapts to new technologies without the need for a server. The Project Management team has been a very positive aspect.
Technology
AB
G2March 2025
“CIC Cockpit Makes Multi-Team EDI Access Invaluable”
The capability that I like most about Cleo Integration Cloud is the CIC cockpit. The ability to provide access to the EDI process to multiple teams is invaluable.
Technology
PD
G2February 2025
“Streamlined Integrations with Excellent Support”
We like Cleo Integration Cloud's constant progress with upgrades and updates, including visual overhauls. The SVN functionality works kind of like GitHub for storing different copies of projects, making it easy to audit and review previous deployments or versions and track changes. Really helps with audit and backtracking potential problems during deployment.
Technology
VU
G2January 2025
“Efficient EDI Solution with Studio and Orchestration”
I use Cleo Integration Cloud for EDI and appreciate its tools like Studio for mappings which make development efficient. I like how Cleo Integration Cloud's orchestration feature provides monitoring, visibility, and management. Harmony's secure communications are another aspect I value.
Technology
AS
G2December 2024
“Powerful All-in-One Integration Platform with Strong EDI”
Cleo Integration Cloud is a powerful, all-in-one integration platform with strong EDI capabilities. It makes it easier to manage integrations and better support day-to-day business operations.
Technology
TN
G2November 2024
“Secure Deployment Process That Prevents Bad Code”
I like the deployment process the most. It's very safe and prevents the issue of bad code. It also helps retrieve previous versions easily. If the code has errors, it does not allow you to deploy.
Technology
PA
G2October 2024
“Awesome Integration Software that Keeps Getting Better”
Cleo Integration Cloud is easy to use, with a stable platform, and the software is in constant development. The Cleo team always listens to its customers to improve the tool and keep making it better.
Technology
VU
G2May 2026
“Reliable Integration Platform That Just Runs”
I appreciate that Cleo Integration Cloud just runs and is a very stable product. The support I get is great — they're always responsive and knowledgeable.
Enterprise Software
FM
G2April 2026
“Excellent, Scalable Solution with Great Monitoring Console”
It is an excellent solution, scalable, including an excellent console for monitoring flows. Highly recommended for any enterprise EDI environment.
Technology
VU
G2March 2026
“Intuitive, Effortless User Experience”
Cleo product offers an intuitive, user-friendly experience with seamless navigation that makes interaction feel effortless. Our team adopted it quickly with minimal training.
Retail
VU
G2February 2026
“Set It Up Once, Then Enjoy Automatic Document Traceability”
I like that once everything is set up and in place, it works automatically. It also makes it very easy to trace documents step by step and follow the process clearly.
Food & Beverage
AJ
G2January 2026
“Reliable EDI Processing — Smooth Every Time”
I use Cleo Integration Cloud to process our EDI orders, and it has been very smooth and always reliable. The processing of orders through EDI goes very smoothly, and we also send inventory reports without any issues.
Technology
IA
G2December 2025
“Easy, Fast Onboarding with Seamless Integrations”
Onboarding is easy and quick. Downtime is minimal to non-existent, and it makes integrations straightforward. Exactly what we needed for a logistics environment with many partners.
Logistics & Supply Chain
VU
G2November 2025
“Runs Quietly in the Background — Reliable and Easy to Monitor”
It's pretty reliable once everything is set up. We use it for integrations and EDI and it generally just runs in the background without needing much attention. The monitoring tools are helpful when something does go wrong — fairly easy to see where an issue is coming from.
Technology
SR
G2October 2025
“Streamlined EDI with Unmatched Reliability and SAP B1 Integration”
Cleo Integration Cloud saves a lot of manual efforts as part of ERP integration onto SAP Business One. It's a best-in-class platform — we've never come across EDI failures due to platform issues. Availability is key for our business, and the after-sales support is excellent.
Enterprise Software
AS
G2September 2025
“Seamless Integration with Outstanding Support and Competitive Pricing”
I love Cleo Integration Cloud because it's an amazing online platform that combines all our configurations and is easy to use. The system just works, including the agent that we place on the server. It's easy to configure and navigate, making the whole experience very seamless. Pricing is very competitive.
Technology
VU
G2August 2025
“Effortless Integration and Intuitive UI with Easy Partner Setup”
I use Cleo Integration Cloud as a communication platform and like its ease of use and the user interface. It's important for me to navigate with the least amount of clicks to perform my tasks. Setting up trading partners and testing against the connection is very easy.
Automotive
JC
G2July 2025
“Cleo Makes EDI Mapping and Data Flow Configuration Easy”
Ease of use in both setting up new communications endpoints and data flows, and integration mapping. It simplifies what used to be complex configuration tasks.
Technology
VU
G2June 2025
“Fast 24/7 Support You Can Always Rely On”
Support is really fast and available 24/7. Whenever we've had issues, the response has been immediate and knowledgeable — exactly what you need for a mission-critical integration platform.
Agriculture
MM
G2May 2025
“Effortless Client Integration with Easy Navigation”
I like Cleo Integration Cloud because it has an easy interface to use and makes mapping easier for different uses. It's very easy to navigate, which makes it simple to use and not complicated. The initial setup was also very easy.
Technology
RS
G2April 2025
“Seamless SAP B1 Integration with Stellar Support and Scalability”
Cleo Integration Cloud is an excellent platform with outstanding availability. I appreciate how seamlessly it integrates with SAP B1 Hana. The after-sale support has helped me reduce the overall turnaround time for sales and invoice processing. The initial setup was seamless.
Enterprise Software
VU
G2March 2025
“Intuitive and User-Friendly for Both Technical and Business Users”
Intuitive and user friendly features are available in Cleo. The application is easy to use for monitoring functions, which means even non-technical business users can leverage it effectively.
Pharmaceuticals
VU
G2February 2025
“Deep Customization for Any Integration Challenge”
The deep customization is one of the best features. You can pretty much design, define, and map any integration within the CIC Studio, only limited by your own resources and capability.
Consumer Goods
KC
G2January 2025
“Cleo University and Responsive Support Made Our Transition Smooth”
The Cleo University has been the most helpful aspect of my transition into using Cleo. The staff also made the transition smooth as they have been insightful, quick to respond, and provide great customer service and assistance.
Technology
VU
G2December 2024
“Streamlined EDI Integrations with Strong Support”
Streamlines EDI integrations and support. For a small warehousing operation, having a reliable and straightforward EDI platform has made a significant difference in our day-to-day operations.
Warehousing
VU
G2November 2024
“Knowledgeable Support That Really Knows the Product”
I really appreciate their customer service and support. I usually work with the same support person and they are consistently knowledgeable and helpful. They know the product well and can often point out where we may need to double-check details in our own systems.
Automotive
VU
G2October 2024
“All-in-One Platform for EDI, APIs, File Transfer, and Partner Onboarding”
It combines several integration approaches — EDI, APIs, file transfer, partner onboarding, and workflow orchestration — into a single platform. This makes it easier to manage integrations without juggling multiple tools.
Logistics & Supply Chain
VR
G2May 2026
“Cleo Just Works — Peace of Mind Every Night”
Ease of use, always on. I can sleep at night not worrying about things. That's the highest compliment I can give an integration platform — it simply never lets us down.
Technology
DD
G2April 2026
“Effortless EDI Transmissions with Stellar Support”
I like Cleo Integration Cloud for its ease of use, the fact that it's stable, and their support is top notch. It's made EDI transmissions completely effortless for our team.
Technology
VU
G2March 2026
“Full Control Over Translations for Fast Trading Partner Updates”
Being in control of my own translations allows me to quickly adapt to Trading Partner requirements or changes. This agility has been critical for our business in a fast-moving food & beverage environment.
Food & Beverage
VU
G2February 2026
“Effortless to Use for a Great Overall Experience”
Ease of use allows for the best experience. The platform's intuitive design means our team can manage complex integrations without deep technical expertise being a prerequisite.
Manufacturing
MR
G2January 2026
“Streamlined Integration and Reliable Support”
Cleo Integration Cloud shines in its ability to simplify complex EDI integrations, especially for organizations handling multiple trading partners. The platform offers an intuitive, user-friendly interface that makes configuring connections and monitoring transactions straightforward, even for users without deep technical expertise.
Technology
AS
G2December 2025
“Real-Time B2B Communication with Strong Integration Capabilities”
I like Cleo Integration Cloud's strong EDI and API integration capabilities. The platform speeds up partner communication by enabling real-time electronic document exchange. The initial setup was fast, which made getting started easy.
Technology
VU
G2November 2025
“Flexible CIC Cockpit and Mapper for EDI”
CIC is easy to use. We like the flexibility of the Cockpit and Mapper. These two features alone make CIC worth recommending for any mid-market EDI environment.
Logistics & Supply Chain
AG
G2October 2025
“Effortless EDI Automation with User-Friendly Interface”
I like the user-friendly interface of Cleo Integration Cloud, as it makes configuring, integrating, and monitoring transactions easier. The platform also has a fast initial setup, which is a great advantage.
Technology
VU
G2September 2025
“Prebuilt Connectors Speed Up Partner Onboarding”
I like Cleo Integration Cloud for its prebuilt connectors and integrations that speed up partner onboarding. The initial setup was fast, which made getting started a breeze.
Technology
JL
G2August 2025
“Powerful EDI and Data Transformation with Fast Setup”
I find Cleo Integration Cloud to be a powerful data transformation tool for converting data formats like XML, JSON, and EDI. The initial setup was fast, which I appreciated. The platform handles all our transformation needs reliably.
Technology
CP
CapterraJanuary 2017
“World Class Leader in Customer Support”
Customer Support is THE LEADER in EDI technical support. Response time, assistance, knowledge, patience and support is STELLAR! Each and every one of the staff are Ambassadors of THE World Class Leader in Customer Support. I'm always left with the feeling that I'm a valued customer!
Technology
SH
CapterraSeptember 2017
“Works well without a lot of maintenance. Customer support is outstanding.”
This software allows us to quickly set up, onboard, and manage our trading partners. I have liked the user interfaces and the ease of operation. Whenever we do encounter something we are not sure how to do, support is available to quickly answer our question.
Food Production
KH
CapterraSeptember 2017
“Solid support and easy deployments”
Reliability and support are the most important features for us. The reliability for us has been phenomenal. Increased uptime, less fees for late file delivery, less programming staff required. Easy admin overall.
Banking
MB
CapterraJanuary 2017
“One Satisfied Customer”
We use Cleo to exchange very confidential meter data every day with a government regulatory agency. It is critical that data is sent and received on time. Cleo is so far doing a fantastic job performing this business process. I could not find a single con.
Utilities
SM
CapterraFebruary 2017
“Tech support the way it should be”
Cleo Customer Support knows the program inside and out. No matter who I talk to they are all professionals. When I had trouble with a major retailer's communication, they stayed on top of the issue until it was resolved. So glad I have Cleo in my corner.
Retail
LK
CapterraFebruary 2017
“Great product, excellent customer support”
We use Cleo VLTrader to schedule file transfers internally and externally via AS2. Installation and setup is straightforward, and the product allows great flexibility in scripting across Linux, iSeries, and Windows platforms. Customer Support is one of the best!
Information Technology
AS
CapterraMay 2021
“Very easy to use, even for less technical team members”
I enjoy the UX of the CIC — it is very configurable and easy to use even for members who are less technical. The self-service approach has empowered our team and reduced reliance on outside consultants.
Logistics & Supply Chain
AH
CapterraJanuary 2017
“Powerful and reliable mapping tool”
The Clarify tool is very powerful. It connects easily to our database files and transforms many different document types (EDI, XML, Spreadsheets). We've got around 75 trading partners active and continue to gain confidence looking forward to future growth.
Manufacturing
VV
CapterraMay 2021
“Go for CLEO”
CLEO is a very good company. The professional services team and customer success managers are really wonderful people to work with. The software is user friendly and quick to learn. Since it is cloud-based, I can log in from anywhere.
Furniture
LW
CapterraJanuary 2017
“Hundreds of trading partners, migrated with ease”
We have hundreds of trading partners we transmit files to daily. Following a one-day training, we migrated most of our connections (AS2, FTP, FTPs, sFTP) from other platforms ourselves with ease. The logging has been very beneficial for verifying transfers.
Transportation & Trucking
GR
GartnerApril 2026
“Exceptional platform for EDI and API integration”
Cleo Integration Cloud stands out for its end-to-end visibility across EDI, non-EDI, MFT, and API integrations. Both technical and business users gain confidence to onboard partners faster and accelerate revenue-generating processes.
Wholesale Distribution
GR
GartnerMarch 2026
“Reliable and robust for 4+ years”
CIC is the most complete and powerful data transformation system available. After more than 4 years of use, the system continues to be reliable and robust for both our EDI and API environments. It simply works.
Manufacturing
GR
GartnerFebruary 2026
“Compliance improved by 70% after switching to Cleo”
Since adopting Cleo Integration Cloud we have improved compliance with our customers by over 70%. The platform gives us real-time control and transparency into every transaction which has transformed how our team manages exceptions.
Consumer Packaged Goods
GR
GartnerJanuary 2026
“Best-in-class B2B integration with strong support”
Cleo gives us complete flexibility and control over our B2B integration strategy. The pre-connected trading partner library means we can bring on new business connections in days instead of weeks. Support team is knowledgeable and responsive.
Logistics
TP
TrustpilotMay 2026
“Streamlined our entire supply chain integration”
Cleo has completely streamlined how we manage supply chain integrations. The cloud-based platform means we have one less piece of hardware to worry about, and the single interface that connects to our on-prem ERP has been a game-changer.
E-commerce
TP
TrustpilotApril 2026
“Never had a crash in 3 years of use”
We have been using Cleo for about three years now and the software has never malfunctioned or crashed. We've had to use their support two times, and both times they were very responsive, cheerful, and helpful.
Food & Beverage
TP
TrustpilotMarch 2026
“Outstanding installation and proactive support”
The installation services were great and Cleo's customer support is outstanding. Their tech support is proactive and knowledgeable — I have never had issues getting a hold of them and getting questions answered promptly.
Retail
TP
TrustpilotFebruary 2026
“Proactive, knowledgeable support team”
What keeps us with Cleo is the support team. They are proactive and reach out before we even realize there is an issue. For a mission-critical integration platform, that level of service makes all the difference.
Consumer Goods