EDI 276

Healthcare Claim Status Request

The EDI 276 transaction is an electronic Healthcare Claim Status Request (also known as ANSI X12 EDI 276). Healthcare providers use this transaction to inquire about the status of a previously submitted claim with an insurance company or payor.

It is typically used alongside the EDI 277 transaction, which provides a response with the relevant plan details.

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What is an EDI 276?

The EDI 276 Healthcare Claim Status Request (ANSI X12 EDI 276) is an electronic data interchange transaction used by healthcare providers to check the status of a previously submitted insurance claim.
 

Instead of making phone calls or manually tracking claims, providers send an EDI 276 request to an insurance company or payer to verify whether a claim has been received, processed, approved, denied, or is pending.

 

 

 

How to use an EDI 276?

The EDI 276 transaction is used by healthcare providers to electronically inquire about the status of a previously submitted claim with an insurance company or payor. Providers gather claim details such as patient information, claim number, and provider ID, then format the request according to ANSI X12 EDI 276 standards. The transaction is sent through a clearinghouse or direct EDI connection, where the payor processes the request and retrieves the claim status. The payor then responds with an EDI 277 transaction, providing details such as whether the claim has been accepted, is under review, has been rejected (with reasons), or has been paid or denied. Based on the response, providers can take appropriate action, such as submitting additional information or following up on claim status. This automated process helps streamline billing, reduce delays, and improve transparency in healthcare claims management.

What Information Does the EDI 276 Include?

The EDI 276 transaction, also known as a Healthcare Claim Status Request, is used by healthcare providers to check the status of a previously submitted claim. It typically includes the following information:

  • Patient Information – Name, date of birth, gender, and member ID.
  • Provider Details – Name, National Provider Identifier (NPI), and Tax Identification Number (TIN).
  • Claim Information – Unique claim number, billing codes, and service details.
  • Payer/Insurance Company Details – Name and identification number of the insurance company or payor.
  • Date of Service – The date the medical service was provided.
  • Request Reason Code – Specifies why the claim status is being requested (e.g., pending payment, denied, processed).

The insurance company or payor responds with an EDI 277 transaction, which provides claim status updates, including whether it was accepted, rejected, paid, or requires additional information.
 

HIPAA Compliance and EDI 276

As of March 31, 2012, healthcare providers must comply with HIPAA version 5010 for EDI transactions. EDI/HQ™ Healthcare software ensures full HIPAA-compliant EDI processing, offering:

  • Advanced EDI translation
  • Superior mapping and integration
  • Enhanced data management

Cleo can assist with EDI 270s (and so much more)

Choose the EDI Integration package that best fits your business:

 

  • Create and deploy your own integrations using Cleo's intuitive, self-service design platform.
  • Utilize Cleo's EDI-managed services team to design and build your integrations.
  • Blend our EDI expertise and your business knowledge together in any manner that suits your use case.

Keep a list of all X12 EDI transaction sets at hand.

Access a free EDI Transaction Set Guide