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Cleo Integration Cloud is used by organizations across logistics and transportation, manufacturing, wholesale and distribution, food and beverage, retail and grocery, healthcare, and other industries where B2B transactions and trading partner connectivity are critical. The customer stories on this page include companies such as Giltner Logistics, Verst Logistics, Byrne Dairy, Allegheny Health Network, Mohawk Global, and many others. Their stories show Cleo being used in very different operating environments—from transportation networks and retailer EDI programs to supplier onboarding and healthcare procurement. For an independent perspective on the customer experience, read Cleo customer reviews.

Cleo customers have reported measurable improvements in onboarding speed, automation, issue resolution, operating cost, and transaction accuracy. Giltner Logistics reduced customer onboarding time by 95%, moving from roughly eight weeks to less than three days. Century Supply Chain Solutions reduced partner onboarding time by about 75% and cut support tickets tied to partner errors or missing files by more than 50%. Byrne Dairy cut onboarding time in half, reduced error resolution from two days to same-day fixes, and eliminated about 20 hours of manual work per week. These are exactly the kinds of operational outcomes the case studies throughout this page are meant to surface.

Yes. This page groups Cleo customer case studies by industry so you can quickly find examples that are more relevant to your business. Use the sections for Logistics & Transportation, Manufacturing, Wholesale & Distribution, Food & Beverage, Retail & Grocery, and Healthcare. The most useful comparison is not always company size—it is often the similarity of the integration challenge, such as trading partner onboarding, high-volume EDI, ERP/TMS/WMS connectivity, error reduction, or supply chain visibility.

Customer feedback tends to reinforce the same themes that appear in Cleo case studies: reliability, stronger visibility into transactions, faster partner onboarding, better support, and greater control over business-critical integrations. The case studies provide the detailed business context and measurable outcomes, while Cleo's customer review page brings together broader first-hand feedback from users evaluating the platform and support experience. You can read Cleo customer reviews to compare that feedback with the results highlighted in the case studies on this page.

Trading partner onboarding is one of the clearest recurring outcomes in Cleo customer stories. Giltner Logistics reduced onboarding time by 95%, from about eight weeks to under three days, while dramatically increasing the number of customers it could onboard. Century Supply Chain Solutions reduced onboarding time by approximately 75% through reusable integrations and templates. Byrne Dairy cut onboarding time by 50%, from more than six months to roughly three months. In healthcare, Allegheny Health Network reduced supplier onboarding time by 50% while replacing manual procurement workflows with more scalable automation.

Several Cleo case studies document substantial reductions in manual effort and transaction-related problems. Verst Logistics reported a 94% reduction in SLA errors while supporting 100% trading partner connectivity and more than 4,000 transactions per day. Byrne Dairy saved about 20 hours of manual work per week and moved from two-day error resolution to same-day fixes. Mohawk Global cut EDI costs by $5,000 per month and reduced client issue-resolution time by at least 60%. These examples show how customers are using Cleo not just to connect systems, but to remove operational friction from the processes surrounding those integrations.