Orderful's EDI isn't enough for your business

Cleo is not just an EDI tool. It’s a unified platform that connects EDI, APIs, ERP systems, and file integrations into a single, orchestrated solution—giving you full control, visibility, and faster time-to-value without relying on multiple vendors.

Yes. Orderful focuses on EDI connectivity and translation at the edge, so organizations that need true end-to-end integration may also need another solution, such as Celigo, to connect Orderful into ERP and other backend systems. That creates a multi-vendor integration stack with separate platforms, support teams, and points of failure. Cleo provides EDI, API, ERP, and file integration in one platform, enabling end-to-end integration without relying on a separate iPaaS and reducing integration complexity and support overhead.

Cleo is better suited to complex integration environments that require EDI, APIs, files, backend applications, custom workflows, and end-to-end orchestration. Orderful by itself does not provide the same complete end-to-end integration, so organizations may need to pair it with another solution, such as Celigo, for ERP and backend connectivity. That introduces additional technology, vendor coordination, and support complexity. Cleo unifies those integration requirements in one platform, giving teams one place to build, manage, monitor, and support the complete integration lifecycle.

Cleo is designed to accelerate trading partner onboarding with pre-built integrations, AI-assisted EDI mapping, and no-code capabilities that connect partners directly into backend applications and business processes. Orderful primarily handles the EDI portion of the connection, so completing the integration into an ERP or other backend system may require an additional solution, such as Celigo. Cleo handles the partner connection and backend integration in one platform, reducing handoffs between vendors and simplifying the path from onboarding through production.

Cleo provides end-to-end transaction visibility with customizable dashboards, proactive alerts, scheduled reports, SLA monitoring, and partner performance insights. Because Cleo manages both B2B connectivity and backend integration in one platform, teams can follow a transaction across the complete business process. With Orderful, backend integration may live in another solution, such as Celigo, splitting visibility across multiple platforms. That fragmentation can make monitoring, troubleshooting, and reporting more complex because no single platform owns the entire integration flow.

Cleo provides proactive notifications, detailed troubleshooting capabilities, and contactless reprocessing within the same platform that manages the end-to-end integration. With Orderful, an issue can involve more than one solution because backend integration may be handled through another platform, such as Celigo. That can make it harder to determine where a failure occurred and which vendor is responsible for resolving it. Cleo keeps integration, visibility, error resolution, and reprocessing together, helping reduce the support complexity that comes with a multi-vendor environment.

Most teams outgrow Orderful when they realize it only solves part of the problem. It handles EDI translation at the edge, but leaves ERP integration, orchestration, visibility, and issue resolution fragmented across multiple tools, vendors, and processes.

The platform stops at the B2B edge and leaves core orchestration, backend integration, and business process ownership to external tools and vendors.

Orderful stops at EDI-to-JSON conversion. That means your team is still responsible for integrating into backend systems, managing exceptions, and orchestrating processes... often requiring additional vendors, custom code, and ongoing maintenance.