Build a resilient supply chain with Cleo's Ecosystem Relationship Management
Optimize supply chain relationships through improved visibility and proactive alerting - so you never miss a business commitment again.
Your business is built on trusted relationships... let Cleo ensure those relationships are thriving.
Gain real-time actionable intelligence for operating your supply chain
- Complete control over business commitments – from SLAs to KPIs -- with centralized, real-time data, actionable early warnings, and anomaly detection, aimed at eliminating monetary fines and penalties.
- Margin protection and revenue growth from proactively managing risks to business-critical commitments plus the ability to detect opportunities to keep order volume growing.
- Comprehensive scorecards to centralize and manage compliance and accountability ecosystem-wide, so previously difficult conversations between business partners can become more factual and productive.
Strengthen every relationship in your supply chain with Cleo's Ecosystem Relationship Management solutions
Ready to take control of your supply chain ecosystem and build stronger relationships?
Retailer Relationship Manager
Designed for manufacturers and distributors supplying to retailers.
- Optimize supplier-retailer relationships: Improve on-time order fulfillment, reduce penalties / chargebacks, and strengthen partnerships.
- Early warning system: Identify and proactively address potential issues before they impact your supplier scorecard.
- Gain actionable insights: Use data-driven insights to improve your retail sales operations.
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Supplier Relationship Manager
Designed for manufacturers and distributors to manage commitments with their suppliers.
- Streamline procurement processes: Track on-time order responses and on-time order delivery of suppliers to drive predictability and efficiency.
- Mitigate risks associated with supplier disruptions: Identify and address potential issues around inventory or production timelines through on-time order shipments and inventory feeds tracking.
- Enhance collaboration with suppliers: Build stronger relationships and improve communication with published supplier scorecards.
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Carrier Relationship Manager
Designed for 3PLs, freight brokerages, and shippers to manage commitments with their carrier network.
- Optimize freight order management: Track on-time freight order responses from your carriers to create predictable on-time delivery for your customers
- Strengthen your carrier network: Monitor tender rejection rates to improve your carrier network performance and reliability.
- Ensure shipment visibility: Quickly benchmark a carrier's performance for providing accurate and timely status updates, giving you insights into SLAs or compliance.
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Shipper Relationship Manager
Designed for 3PLs, freight brokerages, and carriers to manage commitments with their shippers.
- Win more business: Measure order capture rates of key shippers to ensure you never miss an order again.
- Improve revenue capture: Track on-time invoicing with suppliers to ensure eliminate cash flow inconsistencies.
- Enhance your reputation: Get proactive alerts and intelligence on your tender rejection rates to improve your relationship with shippers.
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See Ecosystem Relationship Manager in action!
Platform capabilities
Whether you're just starting your EDI & API automation journey or managing complex enterprise workflows Cleo Integration Cloud has the capabilities you need to orchestrate your supply chain.