AI-Powered EDI Anomaly Detection Software | Cleo
AI-powered visibility in Cleo

Anomaly Detection

Catch abnormal transaction volume before it costs you.

Cleo learns the normal behavior of every eligible partner and document flow, then automatically surfaces unusual spikes, silent drops, and longer-term trends—without thresholds to configure.

Today’s anomaliesUpdated this morning
810
Invoice volume dropped

Walmart · 320 actual vs. 1,455 expected

−78%
850
Purchase order volume spiked

Target · 2,156 actual vs. 890 expected

+142%
856
ASN volume dropped

Amazon · 125 actual vs. 358 expected

−65%
26 anomalous flows1,842 total flows monitored
From reactive monitoring to a daily, AI-powered exception view
Prior-day visibilityUp to 1 year of historyNo thresholds to tunePartner + document contextAutomatic daily detection
Your daily anomaly view

See what changed—and where to start

Instead of scanning every dashboard, scorecard, and transaction flow, start with a prioritized view of the partner and document combinations behaving abnormally.

AI-powered anomaly detection overview Swipe horizontally to explore the full interface.Open full-size screenshot ↗
Cleo AI anomaly detection dashboard showing prioritized anomalous flows, severity, volume change, AI insight, and recommended next steps
Start each morning with a prioritized view of anomalous flows, severity, and change versus expected volume—then use the AI insight and recommended next steps to focus the investigation.
From reactive to proactive

Find the needle without searching the whole haystack

Transaction-volume problems often stay silent until revenue reporting, retailer scorecards, customer escalations, or downstream disruption reveal them. Cleo brings the right flow to the top while there is still time to act.

01

Detect silent drops

Know when a key partner or document flow goes quiet compared with its own history.

02

Flag unusual spikes

Assess whether higher-than-expected activity reflects valid demand, duplicates, or process risk.

03

Reveal long-term trends

See gradual partner-volume changes across weeks or months—not only day-over-day movement.

04

Prioritize exceptions

Replace broad manual dashboard sweeps with a focused daily review queue.

Specific use cases

Turn volume into an early health signal

A transaction count is more than activity. A meaningful change can be the first evidence of a revenue, fulfillment, procurement, compliance, or integration problem.

Sudden volume shifts

See meaningful drops or spikes the next morning

Surface unusual PO, ASN, invoice, acknowledgment, or API volume from a key partner the day after it occurs—instead of learning about it weeks later through a scorecard or fine.

  • Catch a retailer PO shutoff before revenue reporting
  • Flag an ASN surge before duplicates create chargebacks
  • Identify an invoice drop before it becomes an AR gap
Long-term partner trends

See the pattern behind a slow decline

Use historical analysis to surface a gradual downward trend across weeks or months that a day-over-day comparison alone can miss.

  • Access up to a year of volume history
  • Compare actual behavior with the learned expected range
  • Bring evidence to partner conversations earlier
Exception management

Review what needs attention first

Prioritize anomalous flows for daily review so teams are not manually scanning thousands of transactions to discover what changed.

  • Start troubleshooting from a narrowed scope
  • Review anomalies by partner and document type
  • Build a daily review habit instead of firefighting
How it works

Learn. Detect. Surface.

AI-powered detection runs automatically across eligible transaction flows in Cleo Integration Cloud.

1 · Learns

Build the expected range

Uses each partner and document-type combination’s historical volume behavior.
2 · Detects

Find the deviation

Flags spikes, drops, and changes that fall outside the learned expected pattern.
3 · Surfaces

Prioritize daily review

Delivers the prior day’s anomalies in a focused exception view the next morning.
Anomaly history and drill-down

Understand why a flow was surfaced

Open an anomaly to review actual volume against the expected range and see the pattern that led up to it. Longer-range history helps teams distinguish a one-day event from a developing partner trend.

  • Up to one year of transaction-volume history
  • Actual volume compared with the expected range
  • Partner, direction, and transaction-type filters
  • A clear starting point for troubleshooting
Historical anomaly detail Swipe horizontally to explore the full interface.Open full-size screenshot ↗
Cleo Integration Cloud anomaly history and drill-down showing filters, expected volume range, time windows, and anomaly details
Filter by partner, direction, and transaction type, then review the expected range and up to one year of history behind a flagged rise or drop.
See it in action

Watch AI-powered anomaly detection find what changed

See how Cleo turns partner and document-volume history into a prioritized daily view—giving teams a faster route from a silent change to a focused investigation.

If the embedded player is unavailable, watch the anomaly detection demo on Cleo.com.

Business impact

Find volume problems while the recovery window is still open

The value is not another dashboard. It is earlier intervention, less manual investigation, and more time to prevent a small signal from becoming a larger penalty or revenue event.

Within 24 hoursSee prior-day anomalies instead of waiting weeks for scorecards or downstream impact.
Higher recovery potentialSurface discrepancies while dispute and remediation windows are still open.
Less manual reviewStart with a narrowed partner and document scope instead of searching from scratch.
Zero setup costNo threshold configuration, tuning, or rule-writing is required to turn it on.
Earlier interventionStop a small recurring volume problem from rolling into a larger month-end event.
Better partner conversationsDiscuss emerging trends with data days after they appear—not months later.
What a volume change can mean

One signal. Multiple business outcomes.

Cleo helps teams interpret volume as an operational health signal across the business.

Orders dropRevenue or allocation risk
ASNs slow downFulfillment and chargeback exposure
Invoices stop flowingCash-flow and AR risk
Supplier responses go quietProcurement and continuity risk
Activity spikesDuplicates, demand change, or process risk
FAQ

Anomaly Detection questions

What does AI-powered anomaly detection monitor?

It automatically monitors eligible transaction-volume behavior across trading partners, document types, APIs, and flows in Cleo Integration Cloud.

Do users have to configure thresholds or write rules?

No. It learns each eligible flow’s historical behavior and runs automatically, with no manual thresholds, tuning, or ongoing configuration to maintain.

How quickly are anomalies available?

The prior day’s unusual spikes and drops are surfaced the next morning in a prioritized daily view—rather than waiting for weekly or monthly scorecards.

How much history can users review?

Users can access up to a year of transaction-volume history alongside a flagged anomaly to see the full pattern leading up to it and understand why it was surfaced.

Is an anomaly proof that a business problem occurred?

No. It is a focused starting point for investigation. Cleo narrows thousands of transactions to the partner and document flow most likely to need attention, while the user determines the business cause and response.

See Anomaly Detection

Know what changed before the impact shows up.

See how Cleo can help your team monitor more flows, find abnormal volume earlier, and start every investigation from the right place.