Introducing Cleo AI

Transform fragmented supply chain data
into intelligent, autonomous action.

99.7%
Transaction Accuracy with AI-assisted resolution
10x faster
Trading partner onboarding
66%
Faster resolution times
80%
Reduction in manual integration work
From integration to orchestration

The platform that goes beyond integration

Cleo has long helped organizations integrate systems and partners. Now, we're extending that foundation with AI-native supply chain orchestration — so you can move beyond integration into contextualized intelligence.

Cleo AI builds on your existing integrations to continuously monitor, analyze, and act across your supply chain.

Cleo's AI-Native Supply Chain Orchestration Platform
The Live Supply Chain Context. Intelligent Decisions. Governed Autonomous Execution.
Agentic Layer — Persona-Specific Orchestration
Procurement
Specialist
Accounts
Payable
Customer Support
Representative
Accounts
Receivable
Logistics
Coordinator
Governance & Control Layer — Policy and Trust
Customer governs data, policies & approvals — authorizes which agent actions execute
▲ Authorized actions to agents
▼ Insights from intelligence
Intelligence Layer — Solutions
Supplier Order
Management
Invoice Discrepancy
Prevention (Buyers)
Chargeback
Prevention
Invoice Discrepancy
Prevention & DSO Reduction
Freight Order
Management
Shipper Invoice &
DSO Reduction
Context Layer — Live View of Supply Chain
Semantic View of Supply Chain with Unified Data Model Providing Context
Integration Layer
API
EDI
XML
Portal
Onboarding
Integration
Exception Management
Automation
Data Sources
↑
SOR Data
ERP, TMS, WMS
↑
Unstructured Data
Emails, PDFs
↑
Cleo Data
Integration Platform
↑
Third Party Data
IoT, RTTVP, Weather…
AI Capabilities

A Digital Brain that brings operational intelligence

At the core of Cleo AI is a Digital Brain that leverages 18 purpose-built agents woven into your workflows to bring contextualized intelligence.

Predict. Prevent. Act. Prove.

Put supply chain context to work on the problems your teams face every day. Start with these four paths, then explore the broader capabilities and use cases below.

Predict: investigate unusual activity earlier

The problem: A change in partner transaction activity can be easy to miss until someone asks where an order or shipment went.

A place to start: Anomaly Detection reviews eligible prior-day transaction volumes against historical patterns. Use the daily signal to investigate the affected partner and workflow.

Prevent: identify compliance risk before it costs you

The problem: Missed acknowledgments, incomplete ASNs and other execution gaps can turn a customer order into a deduction or dispute.

A place to start: Connect compliance risk to the affected order, milestone and business owner so the team can investigate and respond before the issue grows.

Act: give the team a clear next step

The problem: An integration exception stalls work while teams search across tools for the cause and the right person to fix it.

A place to start: Intelligent Exception Management helps teams understand transaction errors and follow guided resolution steps. Confirm the result before moving the workflow forward.

Prove: follow the evidence behind an order

The problem: Operations, customer service and finance need a shared explanation of what happened across the order, shipment and invoice.

A place to start: Use Cockpit transaction visibility to investigate the document trail, review the handoffs and establish the evidence behind an exception. This is the integration foundation supporting the broader AI story.

These starting points connect the broader AI story to specific workflows you can explore. Discuss the available capabilities, deployment scope and approval controls for your environment with the Cleo team.

Use Cases

Real outcomes, across every point
in the supply chain

Six of the most common ways Cleo AI delivers measurable impact — from revenue recovery to faster partner onboarding.

Built to enhance every team
01
Customer Service

Gain instant visibility into chargebacks and root causes to resolve partner issues before they become costly penalties.

02
Finance Teams

Prevent invoice discrepancies before they occur, eliminate duplicate payments, and accelerate your order-to-cash cycle.

03
Logistics Teams

Monitor shipments in real time, respond to delays proactively, and maintain on-time delivery performance across every lane.

04
Procurement Teams

Manage supplier performance, flag disruptions early, and correlate exceptions across PO, GR, and invoice data in real time.

05
Fulfillment Teams

Automate order workflows end-to-end, detect fulfillment exceptions before they ship, and keep SLA commitments with autonomous AI execution.

06
IT & EDI Teams

Onboard trading partners in days, not weeks. AI auto-generates map frameworks and resolves EDI exceptions without manual intervention.

Why Cleo

Beyond integration. Beyond analytics.
Intelligent execution.

Most tools move data or surface insights. Cleo AI does both — and then acts on them automatically across your entire supply chain ecosystem.

Traditional integration
Moves Data
Gets transactions from A to B — reliably, at scale
  • Connects systems and trading partners
  • Transforms and routes EDI, API, and flat-file transactions
  • Delivers data on schedule — but stops there
  • No insight into what the data means
  • No action taken on anomalies or risks
Analytics tools
Provides Insight
Tells you what happened — after the fact
  • Dashboards and reports on integration health
  • Historical trend analysis and anomaly visibility
  • Surfaces problems so teams can investigate manually
  • Doesn't move or transform the underlying data
  • No automated resolution — humans still do the work
Customer Outcomes

What teams say about Cleo

"The ability to say 'yes' to my business partners for virtually any connection is the most powerful thing Cleo gives me."

MH
Mike Hegarty
Director of ERP & CRM Corporate Strategy · Lipari Foods

"Cleo is core to that, and we count on Cleo Integration Cloud for making all of these revenue-critical interactions with our trading partners, retailers, and eCommerce systems work as they should, end-to-end, with our internal systems of record."

SW
Sauder Woodworking
North America's leading RTA furniture manufacturer · 170+ global trading partners

"Verst Logistics chose Cleo Integration Cloud for all EDI and API needs — lowering our error rate from 4% to 0.24% while gaining the ability to say yes to more API requirements and EDI mandates."

VL
Verst Logistics
Third-party logistics provider · Cleo Integration Cloud customer
Get Started with Cleo AI

Your supply chain data is already telling a story. Let AI act on it.