Become the preferred supplier to your biggest retail customers
Uphold every commitment to your retail customers with proactive, real-time intelligence to spot problems before they occur.
Introducing Cleo's Retailer Relationship Manager
Strong supplier-retailer relationships are crucial to revenue growth and profitability, but missing promises, SLAs, and KPIs cause strain in becoming a trusted partner. Cleo's Retailer Relationship Manager is here to help.
Our solution monitors your supply chain data and provides actionable intelligence, enhanced visibility, and elevated control over your commitments, so you can ensure your reputation is upheld.
Retailer Relationship Manager provides benefits for manufacturers, distributors and wholesalers
Key features of Cleo's Retailer Relationship Manager
Make data-driven decisions with customized retailer scorecards, real-time alerts and more.
Advanced analytics to detect potential risks before they become major problems, allowing you to take a proactive stance on managing retailer relationships.
Comprehensive risk signals over critical on-time KPIs, such as inventory updates, billing, order acknowledgements, and fulfillment, giving you end-to-end visibility.
Instant notifications of critical events or impactful trends impacting your business, ensuring you can respond quickly and effectively.
Advanced algorithms to identify unusual patterns in your data, helping you detect and address issues before they escalate.
Track how your organization is performing with customized retailer scorecards, enabling you to identify areas for improvement and make data-driven decisions.
Frequently asked questions
Ready to dive deeper? Explore answers to common questions about Retailer Relationship Manager.
How does it work?
- EDI / API integration: Connect your ecosystem of retail trading partners and integrate B2B transaction flows into Cleo Integration Cloud (CIC) to aggregate your real-time data.
- Data analysis: Our advanced analytics engine processes your data to identify trends, patterns, and anomalies to surface potential risks.
- Insights generation: Receive actionable insights, empowering your teams to proactively address any potential risks
- Proactive management: Use scorecards and customized dashboards to optimize your operations and improve supplier-retailer relationships
How does Cleo's Retailer Relationship Manager integrate with our existing systems?
Our platform is designed to integrate seamlessly with any existing applications or systems through a robust library of pre-built integrations and an API framework.
What types of data does the platform analyze?
The platform analyzes a wide range of data that is part of a typical order-to-cash process, such as purchase orders, acknowledgements, inventory lookups, and shipment notices to surface real-time insights on potential risks and anomalies.
How often do we receive updates and alerts?
You can customize the types and frequency of alerts to meet your specific business needs.
Can Cleo's Retailer Relationship Manager help us improve our customer satisfaction?
Yes, by strengthening your trusted relationships with retailers, your business stands to improve overall customer satisfaction.