Accelerate Revenue with Seamless
eCommerce & Marketplace Integration
Break down the silos between your digital storefronts and back-office systems. Whether you’re scaling with your own eCommerce storefront, through Amazon Marketplaces, or other D2C channels, Cleo Integration Cloud (CIC) automates the end-to-end journey
from click to delivery.
The High Cost of Disconnected Commerce
In a "click-to-delivery" world, integration isn't just a technical requirement—it’s your competitive advantage. Whether you are managing high-volume wholesale distribution or complex manufacturing supply chains, disconnected systems lead to:
01
Inventory Blind Spots
Overselling products because your WMS doesn't talk to your Shopify or Amazon channels.
02
Manual Bottlenecks
Keying or re-keying orders into your ERP, leading to human error and shipping delays.
03
SLA Penalties
Failing to provide real-time shipping notices (ASNs) or tracking updates to demanding marketplaces who have same or next-day shipping expectations.
Bidirectional Orchestration: From Click to Doorstep
True eCommerce integration isn't just about sending an order one way. It requires bidirectional data flow to ensure your entire supply chain stays in sync.
Unified EDI & API Connectivity
Seamlessly bridge the gap between traditional B2B EDI (850, 855, 856, 810) and modern API-based eCommerce storefronts such as Shopify, WooCommerce, Adobe Commerce, Salesforce Commerce Cloud and others.
Real-Time Inventory Sync
Automatically update stock levels across these eCommerce sites, Amazon, Walmart, and Target the moment an order is processed in your ERP or WMS.
Automated Order-to-Cash
From the moment a customer clicks "buy," the data flows instantly into your financial systems, triggering fulfillment without manual intervention.
Scalable Use Cases for High-Growth Organizations
3PL & Warehouse Integration: Gain 100% visibility into your own logistics processes by integrating orders into your WMS or TMS, or by measuring your partners’ performance. Ensure that shipment statuses and tracking numbers flow back to the customer instantly.
01
Omnichannel Fulfillment
Support complex workflows like Buy Online, Pick Up In-Store (BOPIS) or direct-to-consumer dropshipping by synchronizing data across every node of your network from the same platform without creating a spaghetti bowl of integrations and tools.
02
Marketplace Onboarding
Rapidly expand your digital footprint. Onboard new marketplaces in days—not weeks, using pre-built connectors between Amazon and others, to your NetSuite, SAP S/4HANA, Microsoft D365, and more ERPs.
03
3PL & Warehouse Integration
Gain 100% visibility into your own logistics processes by integrating orders into your WMS or TMS, or by measuring your partners’ performance. Ensure that shipment statuses and tracking numbers flow back to the customer instantly.
Why Leaders Choose Cleo Integration Cloud
01
The CIC Cockpit
Use Cleo’s visibility console to bring every critical performance insight into one unified field of view with proactive alerts, comparative scorecards, historical trends, and complete visibility across partners and processes, instead of disconnected portals and spreadsheets.
02
No-Code Flexibility
Empower your business users to manage integrations out of the box, while giving your IT team the deep mapping tools they need for more complex and customized integrations.
03
Ecosystem Readiness
Whether you receive requirements for EDI, API or another type of integrations, Cleo’s platform allows organizations to be ready to handle the straight forward and more complex use cases.
“Named a Leader in the G2 Grid® for EDI and iPaaS for 8+ Consecutive Years.”
Stop Reacting. Start Scaling.
Your customers expect a seamless experience. Your back-end systems should, too.
Join the 4,000+ companies using Cleo to power their global supply chains.
See how Cleo can automate your specific eCommerce workflows and reduce manual errors by up to 80%.
Learn more before meeting with us
Better understand how Cleo can help you grow your sales by browsing popular resources.
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Shopify Integration is Possible with the Right Application ConnectorCleo’s Shopify application connector is a built-in wizard from Cleo Integration Cloud that guides users through the initial API connection with the application.
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The Key to Omnichannel Fulfillment: IntegrationTo achieve omnichannel fulfillment, a crucial piece of technology is needed—integration. When it comes to integration, there are two leading methods of doing so, EDI and API.
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What is eCommerce Integration? Learn About Benefits and ObstacleseCommerce integration is an automated connection between your eCommerce apps & your back-end ERP system. Learn everything you need to know.
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Victrola Conquers Omnichannel Order-to-Cash Automation with CleoWith Cleo, Victrola now has its EDI and API integration needs covered in-house, all backed by staff augmentation from Cleo if needed.
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Frequently asked questions
Find answers to FAQs and learn more about Cleo Integration Cloud.
eCommerce and marketplace platforms regularly update their integration requirements…how up-to-date are Cleo's pre-built integrations?
Cleo is constantly working to keep our out-of-the-box integrations up-to-date since our customers rely on our pre-built templates to quickly and easily integrate with digital marketplaces. We are also currently working on adding more pre-built integrations to our arsenal to expand our offerings and continue making integrations easier than ever.
How complete are the pre-built integrations?
They are predominantly built-out, requiring minimal effort from our customers. The remaining work is largely customizing certain aspects of the template/business logic to make sure it fits the exact needs of your business, as well as fulfills the requirements of your trading partners.
As a manufacturer, how can we utilize APIs for eCommerce and marketplace integrations?
APIs are being used to integrate eCommerce stores with back-office systems, such as WMSs. This enables omnichannel shopping and ensures eCommerce purchases/orders can only be placed if there is sufficient inventory.
APIs are also being used to integrate digital marketplaces with manufacturers’ ERPs to manage orders, fulfillment, inventory, and logistics feeds. Marketplaces tend to have stringent guidelines since they deal with third-party sellers, so using API-based integration provides greater customization so companies can meet evolving marketplace requirements.
What pre-built integration does Cleo offer that can connect my back-office systems to eCommerce stores and Marketplaces?
We are constantly creating more out-of-the-box integrations for our customers. Some examples of pre-built integrations we offer that can connect your core business systems (ERP, TMS, WMS) to eCommerce stores and Marketplaces include:
- NetSuite
- Microsoft Dynamics 365
- SAP 4/HANA
- Oracle JD Edwards
These out-of-the-box integrations can connect your back-office systems to major eCommerce stores and marketplaces, such as Amazon, Walmart, Shopify, eBay, Walgreens, Kroger, and Target.
How does working with Cleo simplify eCommerce operations?
Cleo Integration Cloud simplifies eCommerce operations by eliminating manual steps and intervention via automating processes such as order-to-cash.
How will eCommerce and marketplace integration help my business?
eCommerce and marketplace integration can help your business grow by opening new sales channels and places for customers to find and buy your products. The greater number of places your product is for sale, the greater likelihood you’ll make more sales.
Ready to get started?
“It doesn’t matter if I'm using Shopify as my eCommerce platform, or if I'm using NetSuite, or I’m using EDI with my customers, and it doesn’t matter what ERP I’m using…With Cleo Integration Cloud we were able to deliver everything faster to our customers.” Andre Barbosa, Systems Analyst at Mondetta Clothing, Inc.
Learn how Mondetta Clothing, Inc. utilizes Cleo's Cleo Integration Cloud to directly connect with eCommerce and digital marketplaces.
Read user reviews
- Ready for real-world results? Read our customer reviews and see why we’ve been rated a G2 Leader for 4 consecutive years.
Verified G2 User Highly recommended for small to large companies that are looking for state-of-the-art eCommerce technologies to run their businesses.
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Verified G2 User Powerful tool that allows companies to connect and analyze EDI, application and e-commerce data flows between internal systems.
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Rhea N. Cleo Integration Cloud has excellent API and E-Commerce capabilities, making it very easy to integrate multiple applications using a single platform.
