Case Study Retail
Lunchskins Uses Cleo's Fulfillment Portal and Web EDI Solution to Bring Eco-Friendly Food Storage to the Masses
INTRODUCTION
Lunchskins: A Women-Led, Innovative, Sustainable Food Storage Brand
The Lunchskins motto is "Happy Planet. Happy Life." And they are on a mission to disrupt single-use plastic waste with sustainable, high-quality alternatives.
In 2008, Founder Kirsten Quigley saw firsthand how much plastic waste her family generated, packing 20+ lunches a week for school, teams, and camps. Determined to find a better solution, she created Lunchskins—a brand rooted in sustainability, innovation, and everyday convenience.
She knew that whatever she designed had to be easy, affordable, and fun so families could make eco-friendly choices part of their daily routine.
As a woman-owned B Corp, Lunchskins and its parent company 3GreenMoms® have been empowering families and communities to think and act greener ever since. With a background in environmental science, Kirsten introduced the world's first patent-pending, self-sealing disposable paper bag and the first dishwasher-safe reusable fabric bag, pioneering a new sustainable way to store food.
Lunchskins' success led to a significant increase in orders. To meet growing demands, they required a cost-effective, scalable fulfillment solution that could seamlessly integrate with its internal systems and connect with all retail partners.
“Our previous EDI provider, SPS Commerce, presented multiple inefficiencies, and we needed a solution that truly understood our business and could support our operations effectively."
CHALLENGE
"We faced significant challenges in the beginning," said Shannon Peters, CFO of Lunchskins. "Our previous EDI provider, SPS Commerce, presented multiple inefficiencies, and we needed a solution that truly understood our business and could support our operations effectively."
With high monthly costs, manual data entry, and an inefficient order processing system, Lunchskins required an EDI provider that could handle increasing order volume, reduce costs, and seamlessly integrate with existing business systems. Finding the right solution was not an easy task—but ultimately, Cleo proved to be the ideal partner.
ALL-IN-ONE SCALABLE EDI SOFTWARE
To efficiently process and fulfill orders, seamlessly connect with retail partners, and integrate with existing business applications, Lunchskins required a reliable, cost-effective, and user-friendly EDI solution.
After evaluating their options, the company chose to partner with Cleo, a decision that transformed their operations. According to Peters, "They are truly partners in every sense of the word. I will never use anyone else."
AFFORDABLE
Managing costs is a priority for any business, and Lunchskins sought a comprehensive, budget-friendly EDI solution that would eliminate excessive fees while providing the functionality needed for seamless operations.
After evaluating multiple options, Cleo's Fulfillment Portal stood out as the only solution that offered an affordable, all-in-one platform with transparent pricing and no hidden fees.
"I have personally worked with this group for over 15 years. Their solutions and support are outstanding, and their team is always willing to go the extra mile to get the job done," said Peters.
Cleo delivers a cost-effective, end-to-end integration solution, featuring low entry costs, reduced monthly fees, and special drop ship rates. Its robust and intuitive Web EDI solution provides UCC-128 labels, packing slips, and Bills of Lading (BOLs), offering significant savings compared to Lunchskins' previous provider.
SEAMLESS CONNECTIVITY & SCALABILITY
Cleo's Fulfillment Portal, a Web EDI solution, provided Lunchskins with a centralized platform to manage activity, fulfill orders, and connect with all trading partners—eliminating the inefficiencies of logging into multiple systems. By streamlining operations, Cleo significantly improved Lunchskins' order fulfillment speed and accuracy, enabling the company to seamlessly integrate with major grocers and retailers as it expanded its distribution network.
To support scalability, the Fulfillment Portal was integrated with Lunchskins' accounting system, QuickBooks Desktop, ensuring a smooth order-to-invoice process. As Lunchskins transitioned to QuickBooks Online, Cleo facilitated a seamless migration, ensuring uninterrupted operations.
"Team Cleo's services, customer support, and tech capabilities are unmatched. We migrated from QuickBooks Enterprise to QuickBooks Online, and all I can say is WOW! They had us up and running in no time and communicated with us every step of the way," said Peters.
KEY PARTNERS THAT WERE INTEGRATED WITH INTUIT QUICKBOOKS
Albertsons
Amazon.com
C&S Wholesale Grocers
Dollar General
Grove Collaboration
iHerb
KeHE
Kroger
Natural Grocers By Vitamin Cottage
Safeway
Staples
Target
UNFI
Walmart
Whole Foods
UNMATCHED SUPPORT
Reliable support is essential when outsourcing critical business operations. Lunchskins has relied on Cleo's expertise for more than a decade, benefiting from its responsive and knowledgeable customer service team. Peters added, "Cleo's support team is outstanding. They always get the job done, allowing us to focus on what we do best—growing our business."
WHAT PEOPLE ARE SAYING ABOUT LUNCHSKINS
“The best eco-friendly containers to save you from Sad Desk Lunch syndrome."
- Kristen Hartke, The Washington Post (2019)
"There are well-designed alternatives coming out in lots of colors and patterns, and they function really well," says Woodruff. The chic, durable baggies from LunchSkins."
- Meirav Devash, Elle Magazine (2019)
"Here are the best reusable sandwich bags on the market ranked, in order: #1 LunchSkins Reusable 2-Pack Bag Set."
- Courtney Campbell, Reviewed.com (2023)
"LunchSkins, an American company that exists since 2008 and has been producing smarter, prettier and eco-friendly alternatives: a reusable sandwich/snack bags made from pastry cloth and a recyclable and sealable plastic-free sandwich/snack bag!"
- Global News Morning Montreal (2019)
EXPECT MORE FROM YOUR INTEGRATION PLATFORM
Cleo Integration Cloud (CIC) unifies API, EDI, and MFT into a single AI-native ecosystem for supply chain orchestration.
- Instant Onboarding: Connect new partners in hours, not months.
- Order Fulfillment: Automate end-to-end lifecycles of POs, ASNs, and invoices.
- Total Visibility: Track every order from "buy" to "pay" in real-time.
- ERP/TMS/WMS Integration: Deep, pre-built connectors for your tech stack.
- Zero Chargebacks: Eliminate the manual errors that drain your margins.
- Agile Scaling: Move from basic compliance to full orchestration.
- Operational Control: Choose between self-service or managed success.
SUSTAINABLE IMPACT
Reusable
Disrupting single-use plastic with innovative, compostable, and reusable alternatives
3.4 Billion
Plastic bags replaced to date—and counting!
1% of sales
Donated to nonprofits protecting our planet every day
Ethically produced
And responsibly sourced products that support a cleaner future
One platform. Every connection. Total control.
Onboard partners in hours, sync your back office instantly, and eliminate the errors that stall your revenue.