Cleo Fireside Chat: Logistics Industry Update

This fireside chat features Tushar Patel (CMO at Cleo) and Robin Hira (Director of Industry Solutions at Cleo) as they dive deep into the digital transformation of the logistics industry. With over 20 years of experience—including a tenure as VP of Technology at R2 Logistics—Robin shares her "in-the-trenches" perspective on moving from manual, repetitive back-office tasks to a high-speed, automated supply chain.

In This Video, You’ll Learn:

• The Tech Evolution: How the logistics landscape shifted from "old school" manual processes to the adoption of AI, Machine Learning, and RPA.

• Managing the "Fear of Change": Strategies for bridging the gap between C-suite expectations and the "doers" on the floor to ensure successful technology adoption.

• The Power of Control: Why R2 Logistics moved from on-premise EDI to Cleo Integration Cloud (CIC) to gain self-service control, faster onboarding, and disaster recovery.

• Operational Speed: How modern platforms allow teams to triage issues in seconds or minutes rather than days.

• The "Dark Side" Perspective: Why an industry veteran chose to move from a brokerage back to the software side to solve market fragmentation.

Key Timestamps:

• 00:00 – Introductions and Robin’s 20-year logistics background.

• 05:15 – The impact of COVID-19 as an incubator for supply chain technology.

• 08:45 – Identifying repetitive actions: Moving staff from "copy-paste" to strategic roles.

• 12:30 – Advice on managing the "fear of automation" within your team.

• 18:20 – The transition from On-Premise to Cloud: Security, Fraud prevention, and Disaster Recovery.

• 22:45 – Integrating with real-time visibility platforms and TMS via open APIs.

Featured Speakers:

• Tushar Patel: Chief Marketing Officer at Cleo.

• Robin Hira: Director of Industry Solutions at Cleo (Formerly VP of Technology at R2 Logistics).

Are you ready to stop "copy-pasting" your way through your supply chain? Learn how Cleo Integration Cloud can help you onboard partners 10x faster and give you 20/20 visibility into your operations.