Our error rate has dropped from 3% to 4% to 0.24%. That's a 16x improvement. My guys literally do maybe one or two EDI help desk tickets a day, and they spend the rest of their days working on more meaningful projects. So the number one thing is, we don't have the whole team tied up working EDI issues anymore, and that’s win-win for everybody.

Cleo’s team helped us move all this complex integration work out of our in-house data center in favor of a Managed Services approach where we entrust Cleo to do the on-boarding, the map creation – everything.

We use Cleo Integration Cloud to manage all of our EDI, which is the lifeblood of our supply chain operations.

When we evaluated Cleo, we wanted to make sure it had all the functionality to meet our EDI requirements, and it does that. Plus, since CIC is an ‘all in one’ platform, we feel confident knowing we can leverage CIC’s rich API integration capability when we need it, as our business evolves.

The Cleo Integration Cloud platform is secure, easy to use, and highly flexible to meet our business requirements ... We experienced zero problems or issues even though we implemented CIC during our peak business time, not to mention a pandemic.

Cleo was the only option that enabled us to continually optimize our iSeries investment while at the same time extending our integration reach to the cloud so we could meet our customer-focused goals and objectives. Plus, operationally speaking, being engaged with their Managed Services team allows Cleo to do more implementation and support work for us, which frees up about 70% of my staff’s time to do other things.

At the end of the day, we want to be easy to do business with ... Cleo helps us accomplish that goal by allowing us to better communicate with both customers and partners. You can’t put a price on that.