B2B Commerce Portal
CIC ORCA provides seamless order automation to your B2B buyers through a self-service portal that mirrors the convenience of an eCommerce experience.
Join thousands of Cleo customers automating order intake, fulfillment, and invoicing
How CIC ORCA streamlines your B2B operations
CIC ORCA delivers an Amazon-like buying experience, empowering your buyers and streamlining your order management.
- Easy-to-use B2B buyer portal: Provide your customers with a self-service platform for order management, mirroring the familiar ease of Amazon.
- Digitalized product catalogs: Offer rich product information and real-time inventory data, presented in a content-rich, digitalized catalogue.
- Standardized buyer interactions: Eliminate manual interactions and ensure consistent communication through a guided buying process.
- Centralized order management: Control buyer access, pricing, and inventory visibility, curating a buyer-specific experience with product and pricing assignments. Implement multiple catalogues to support unified commerce needs.
- Real-time order tracking: Keep buyers informed with shipment and invoice status updates, empowering them with complete visibility on order status. Deliver complete visibility on the status of all orders, supporting web & PDF orders, and enabling status visibility through standard “EDI-type” integrations.
- Expedite item selection and checkout: Support modern self-service purchasing with easily toggleable grid and tile view, enabling faster item selection and checkout.
- Streamline order creation: Simplify order creation with a guided buying process that allows buyers to quickly view order progress and receive alerts upon successful order creation. Streamline order management with simplified one-click access to all orders.
- Leverage accelerated repurchasing: Enable faster item selection and checkout with easily utilized order templates for repeat buying. Ensure a quick and seamless reordering experience for frequent inventory replenishment.
- Detailed shipment notices: Allow buyers to access detailed shipment notices, keeping them plugged in with complete and partial shipment information for informed decision-making.
- Financial transparency: Give buyers the information needed to improve payment and reconciliation. Enable them to view their full purchasing history and gain detailed visibility into invoice and invoice history, ensuring transparency to help facilitate financial tracking.