Episode 2

Should you choose a self-service or black box solution?

Guest: Marin Morita/Professional Services Director at Data Communication Solutions Inc.

Today’s episode addresses the concept of self-service integration versus black box solutions when it comes to integration. Our guest Marin Morita walks us through what black box integration really means and shares her thoughts on some of the pros and cons of self-service, black box and blended approaches to integration.
Episode 2: Should you choose a self-service or black box solution?
Integration Chronicles
[00:01:35]
Introducing integration expert Marin Morita from DCS (Data Communication Solutions).
[00:03:17]
Marin talks through the definition of a black box integration solution.
[00:05:08]
What are some of the biggest pitfalls in black box integration?
[00:07:28]
How self-service versus black box is similar to owning versus renting.
[00:09:38]
When does self-service make sense?
[00:10:52]
What is a typical pricing model for black box?
[00:14:05]
What comes first - the ERP or the integration platform?
[00:17:58]
Marin shares a recent experience with an organization that moved from a black box to self-service solution.
[00:22:33]
Why organizations should be looking at a blended approach to integration.

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ABOUT THE SHOW

The Integration Chronicles

Cleo’s Tushar Patel and Frank Kenny bring you The Integration Chronicles: the only podcast focused on ecosystem integration. Ecosystem integration is the modern, innovative way to extend and augment B2B integration. Each episode will feature industry leaders and integration experts who discuss relevant integration topics, with a specific focus on the supply chain. You'll learn how to grow your business faster, pick up best practices for scaling your organization, and discover new ways to drive operational efficiencies.

Tushar Patel is Chief Marketing Officer of Cleo

Tushar Patel

Chief Marketing Officer
With decades of analyst and integration industry experience, Frank Kenney is a fountain of knowledge on all things tech.

Frank Kenney

Director of Sales Enablement