EDI 869 - Order Status Inquiry

Read the guide below to learn about the EDI 869.

If you need to send or receive EDI 869s, contact our team of EDI experts today.

Speak with an EDI Expert
EDI Transaction Header

What is an EDI 869?

The EDI 869 Order Status Inquiry requests all pertinent information relative to an entire purchase order, selected line items on a purchase order, or selected products/services on a purchase order.


How to use an EDI 869?

An EDI 869 Order Status Inquiry is transmitted to the supplier by the trading partner. After the EDI 869 Order Status Inquiry is received, an EDI 997 Functional Acknowledgement is sent back from the transportation provider indicating that the Order Status Inquiry was successfully received. The supplier will respond afterwards with an 870 Order Status Report.


An inquiry may be made for entire or partial part of the items pertaining to the following:

  • Customer orders
  • Customer’s unshipped items
  • Customer’s shipped items
EDI transaction automation

Automate EDI / API Transactions

Eliminate manual integration flows by automating and orchestrating EDI and API-based transactions in an intuitive self-service, low-code development environment. 

Not ready for self-service? Leverage Cleo’s Managed Services team to get you up and running.

Keep a list of all X12 EDI transaction sets at hand.

Access a free EDI Transaction Set Guide

More EDI Resources

Explore additional EDI resources to deepen your understanding and enhance your proficiency in Electronic Data Interchange.

  • EDI compliance
    3 Ways to Become EDI Compliant & Eliminate EDI Chargebacks

    Many major companies have requirements for EDI trading partner setup and maintenance, both of which are important in keeping compliant...

    Read the Blog
  • EDI visibility
    EDI Visibility & Business Insights

    23% of companies say visibility is one of their biggest integration challenges. Let's analyze this issue and unleash a powerful solution...

    Read More
  • Cleo Integration Cloud EDI integration video resource
    EDI Integration in Action

    Explore a curated list of videos to help you understand the unprecedented value of EDI integration...

    Start Watching