Learn about Common EDI Transactions

EDI transactions are used by business trading partners to exchange documents in a standardized format, allowing for automation and streamlining of purchase orders, invoices, acknowledgments, payments, and more. 

EDI 869 - Order Status Inquiry

What is an EDI 869 Order Status Inquiry?

The EDI 869 Order Status Inquiry requests all pertinent information relative to an entire purchase order, selected line items on a purchase order, or selected products/services on a purchase order.

How is an EDI 869 Order Status Inquiry used?

An EDI 869 Order Status Inquiry is transmitted to the supplier by the trading partner. After the EDI 869 Order Status Inquiry is received, an EDI 997 Functional Acknowledgement is sent back from the transportation provider indicating that the Order Status Inquiry was successfully received. The supplier will respond afterwards with an 870 Order Status Report.

An inquiry may be made for entire or partial part of the items pertaining to the following:

  • Customer orders

  • Customer’s unshipped items

  • Customer’s shipped items

Modern EDI Services with Cleo

Choose the EDI Services package that best fits your business:

1. Create and deploy your own integrations using Cleo's intuitive, self-service design platform.

2. Utilize Cleo's EDI managed services team to design and build your integrations.

3. Blend our EDI expertise and your business knowledge together in any manner that suits your use case.

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