Learn about Common EDI Transactions

EDI transactions are used by business trading partners to exchange documents in a standardized format, allowing for automation and streamlining of purchase orders, invoices, acknowledgments, payments, and more. 

EDI 142 - Product Service Claim

What is an EDI 142 Product Service Claim?

The EDI 142 Product Service Claim transmits the servicing organization, claimant, manufacturer, seller, and purchaser of the product. 

How is an EDI 142 Product Service Claim used?

An EDI 142 Product Service Claim is used to convey information regarding a product’s usage and specifies the malfunctioning, service performed, recall condition, labor, parts, or any other associated costs. When divided into segments, the EDI 142 can include: 

Divided into segments and data elements, it may include the following information:

  • Date the product was sold

  • Date of delivery

  • Details of a malfunction

  • Product model

  • Serial numbers

  • Serial numbers of subassemblies

Modern EDI Services with Cleo

Choose the EDI Services package that best fits your business:

1. Create and deploy your own integrations using Cleo's intuitive, self-service design platform.

2. Utilize Cleo's EDI managed services team to design and build your integrations.

3. Blend our EDI expertise and your business knowledge together in any manner that suits your use case.

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