Learn about Common EDI Transactions

EDI transactions are used by business trading partners to exchange documents in a standardized format, allowing for automation and streamlining of purchase orders, invoices, acknowledgements, payments and more. 

Learn about Common EDI Transactions

EDI 142 - Product Service Claim

What is an EDI 142 Product Service Claim?

The EDI 142 Product Service Claim transmits the servicing organization, claimant, manufacturer, seller, and purchaser of the product. 

How is an EDI 142 Product Service Claim used?

An EDI 142 Product Service Claim is used to convey information regarding a product’s usage and specifies the malfunctioning, service performed, recall condition, labor, parts, or any other associated costs. When divided into segments, the EDI 142 can include: 

Divided into segments and data elements, it may include the following information:

  • Date the product was sold

  • Date of delivery

  • Details of a malfunction

  • Product model

  • Serial numbers

  • Serial numbers of subassemblies

Modern EDI Services with Cleo

With Cleo, you can choose the EDI Services package that best fits your business.

You can create and deploy your own integrations using Cleo's intuitive, self-service design platform. You can utilize Cleo's EDI managed services team and take advantage of 900 person-years of experience to design and build your integrations. Or you can blend our EDI expertise and your business knowledge together in any manner that suits your use case. 

The choice is yours.

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