CIC Cockpit
Gain end-to-end visibility across business processes and integrations. CIC Cockpit provides real-time dashboards and actionable insights for any technical or business user to make better decisions and enhance revenue-generating operations.
Real-time integration visibility & actionable insights for any user
Visibility
Eliminate B2B transaction charges from missed or dropped transactions. Gain end-to-end integration & EDI visibility for any transaction between your ecosystem and internal systems.
Insights
Faster decision making without being an integration expert. Surface intuitive, real-time operational insights and trends for technical and business users.
Transparency
Improve your customer experience with improved transparency. Identify issues or trends and securely share tickets and scorecards to trusted external connections and internal users.
What will I get with CIC Cockpit?
CIC Cockpit unifies all API & EDI insights into a real-time, visual control panel, democratizing integration value for everyone, regardless of role.
Here's what you'll get with CIC Cockpit:
Eliminate missed or dropped transactions
- Leverage end-to-end integration visibility for faster root cause analysis
- Accelerate issue resolution and reduce risk to your business-level SLAs
Accelerate decision making
- Real-time visibility to understand the operational health of your business at a glance
- View and act on leading indicators enriched by intuitive filtering of aggregate data
Improve customer experience
- Rapidly identify trends, monitor mission-critical KPIs, and provide insight back to your ecosystem of trading partners and customers
- Expand collaboration by extending secure network scorecard visibility to trusted connections and internal users
Gain glass-box transparency
- Centralize the full issue life cycle with collaborative and transparent customer support
- Escalate as needed, follow issues, subscribe to status change notifications, and securely share tickets to keep key stakeholders plugged in
Personalized insights
- Quickly add or remove dashboard views to zero in on the most meaningful data and insights
- Increase relevance, engagement, and efficiency of users across your organization
Hear from the experts: CIC Cockpit in their words
Don't just take our word for it! Dive into real-world experiences with CIC Cockpit. This curated collection of customer quotes sheds light on the transformative power of unified integration visibility:
Learn more before meeting with us
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