Blog: SOAP vs REST API: Which Web Service Protocol is Better?

SOAP vs REST: Which Web Service Protocol is Better?

Please note: This post originally appeared on (EXTOL has been acquired by Cleo).

In this blog, the age old discussion of "Which is Better: SOAP or REST?" will be discussed, and challenges associated with your decision. We're going to list advantages and tradeoffs of each, but first let's start with a little background information to this architecture style.

What is a REST Web Service?

The acronym REST stands for REpresentational State Transfer, meaning each unique URL represents some object. The architecture was developed by Roy Fielding, one of the authors of the Hypertext Transfer Protocol (HTTP). A REST API uses HTTP and supports the HTTP GET, POST, PUT or DELETE methods.

What is a SOAP Web Service?

Defined as Simple Object Access Protocol, it is a specification for exchanging structured information using Extensible Markup Language (XML) and usually HTTP protocol for transmission. SOAP also uses Web Services Description Language (WSDL) documents that provide a model for describing web services. Basically, it defines what the SOAP request (client-side) and response (server-side) should look like.

The Debate

For years, people have been debating which of these public APIs is better and why. We're going to list some pros and cons for each but the answer to the million dollar question of which is better is: it DEPENDS.

A SOAP Web service consists of an envelope, header and body all structured in XML format. A WSDL document describes the service and contains schemas for the request and response which makes consuming a SOAP web service fairly easy. Listed below is an example of the basic structure of a SOAP message.

<env:Envelope xmlns:env="">


<! Header information here >



<! Body or "Payload" here, a Fault if error happened >



What is the Difference Between SOAP and REST?

Imagine a scenario where your internal accounts system needs to seamlessly share data with your customer's accounting system for automating invoicing tasks. To facilitate this data sharing, an API is employed to define the communication protocols. SOAP and REST represent two distinct methodologies for designing APIs. SOAP adopts a highly structured approach, employing XML as its data format, while REST opts for flexibility, enabling applications to exchange data in various formats.

Discover more about APIs »

How are SOAP and REST Similar?

When it comes to constructing applications, the diversity of programming languages, architectures, and platforms can pose challenges when sharing data due to differing data formats. SOAP and REST emerged as solutions to address this predicament.

Both SOAP and REST serve as tools for building APIs or communication bridges among diverse applications. Although the terms "web service" and "API" are often used interchangeably, APIs encompass a broader category, with web services constituting a specialized type.

Here are additional points of convergence between SOAP and REST:

  • They both define rules and standards governing how applications generate, process, and respond to data requests from other applications.
  • They rely on HTTP, the standardized internet protocol, as the medium for exchanging information.
  • Both support SSL/TLS to ensure secure, encrypted communication.

You have the option of utilizing either SOAP or REST to construct robust, secure, scalable, and fault-tolerant distributed systems.

A REST Web service does not need to contain any XML, and can be as simple as a URL. An example of getting a real time price for a stock quote would be to specify an HTTP GET to

As you can see, there are variations between both Web service types, so we comprised a partial list of pros and cons for each Web service to point out the differences.

SOAP vs REST Web Service

The point we're trying to make is that there is no right or wrong answer to the question of which is better. If you're a consumer then it's likely the provider has already made the decision for you. When time is a limiting factor REST is usually the better choice but when creating a service with multiple, non-CRUD methods your best option is SOAP because each method is explicitly defined in the WSDL. REST is a better choice for simple, CRUD-oriented services, because of the way REST repurposes HTTP methods (GET, POST, PUT, and DELETE). It is also popular because it's lightweight and has a smaller learning curve.

SOAP, on the other hand, has standards for security, addressing, etc. Your requirements will determine which type of web service you will implement unless already decided by the WS Provider. Companies such as eBay and Amazon have Web services for both REST and SOAP, and as more companies become service oriented and expose more functionality, they'll need to support both types since there is no right answer.

about cleo
About Cleo
Struggling with late deliveries, lost orders, and angry customers? Cleo helps organizations take control over their supply chain integrations, automating B2B transactions and providing end-to-end visibility. Predictable revenue, happy partners, a calmer you - it's supply chain sanity, served.
Learn More
Watch a Demo
Have 3 minutes? Watch a quick demo video to help you understand the unprecedented value of our platform.
Watch Demo Video
We hope you enjoyed reading this blog post.
If you’re ready to learn what Cleo can do for you, just reach out!
Contact Us Today