6 Capabilities to Accelerate Error Resolutions by 60%
ORIGINAL BROADCAST: SEP 19, 2018
Disruptions in the order-to-cash process usually is a result of systems and applications not being able to effectively share critical data. When a transaction error occurs, the problem must be quickly identified and resolved to minimize risk of decreased operational efficiency, which ultimately leads to lost revenue.
Barry Sponsler, Principal Solutions Architect at Cleo, examines common integration pitfalls that lead to poor exception management processes. Learn about the six key capabilities you’ll need to quickly address issues and mitigate business risk. Further, we’ll provide real-world approaches used across the supply chain to achieve operational excellence, and ensure that all customer SLAs and business requirements are met.
This webinar will cover the six critical capabilities you need to optimize your exception handling, including how to:
Standardize exception identification, notifications, and resolution process support
Centralize all exception related processes
Monitor and manage exceptions in real-time
Automate exception ID and notifications
Support exception volume increases
Provide governance with full tracking and auditability