Cleo experts deliver end-to-end support for your B2B business, freeing you from the hassle.
Professional Implementation Services
Turnkey migration and implementation services
Maintain business continuity with complete solutions for trading partner setup & onboarding, legacy integration system migration, back-office system integration, modernization and more.
Our teams have extensive EDI expertise to support any-to-any mapping and our API-first platform supports any real-time supply chain integration use case. Working collaboratively, we help design, build, and orchestrate end-to-end business processes from source to target, providing seamless integration into back-office enterprise applications (ERP / TMS / WMS / CRM) for any supply chain interaction.
Trading Partner Management
Get complete control over onboarding
Trading Partner Management (TPM) is a complete, managed services solution that offers on-demand onboarding and management of your API and EDI-based trading partners. Our managed services team support:
Design, test, and deployment of your API / EDI connections
Post-deployment updates to connections, maps, and integrations
End-to-end integration directly into your back-office on-premise and cloud systems (ERP, TMS, WMS, databases, and others)
Collaborative approach where you lean on Cleo for expertise and execution for any trading onboarding or on-going management need
Transactional Monitoring & Management
Partner with Cleo for continuous monitoring of every B2B transaction
TM&M is a post-deployment managed services solution for monitoring transactions around-the-clock. Our dedicated team of experts takes responsibility for proactively managing your transactions – and engages in reprocessing or redelivery of transactions when issues occur.
Our team commits to a 1-hour response time for support requests and tickets. Additionally, this managed service will support resolving trading partner outages that are unrelated to the Cleo Integration Cloud platform – giving you peace of mind that no B2B transaction is ever missed again.
Support
Explore our support portal
We’re eager to ensure that you quickly and continuously enjoy the value of your Cleo products and services.
Our Solution Center provides an overview of your customer support options, assurances, and contacts, along with the ability to check the status of your requests, submit new tickets to our support team, and much more.
Training
Maximize your investment in Cleo Integration Cloud with world-class training
Cleo prides itself on providing a variety of training resources, from a self-service knowledge base to structured courses that allow your team to get certified.
Knowledge Base
Self-service online portal with thousands of articles, best practices, and tips.
Learn More Cleo University
Structured coursework designed to make you a Cleo solution expert.
Learn More Get Cleo Certified
Certification process to take your expertise to the next level.
Learn More