Episode 4

Why is cloud technology important for manufacturers?

Guest: Jan Irvay/VP at Sauder Woodworking

This podcast episode features a recording from a fireside chat at our recent Cleo connect event. Jan Irvay shares her thoughts on trends in customer expectations for manufacturers and how to keep up, what goes into cloud technology investment decision-making, and why a cloud based solution to handle EDI & non-EDI transactions is critical in today’s world.
Episode 4: Why is cloud technology important for manufacturers?
Integration Chronicles

TIME-STAMPED SHOW NOTES

[00:01:26]
Introducing Jan Irvay, the VP at Sauder Woodworking. Jan leads the corporate technology team for the business. Her team covers infrastructure, client devices, development, business system support, and business solution delivery. She is also a part of the senior leadership team, and is engaged in a number of business initiatives that take place for her organization.
[00:02:51]
About Sauder Woodworking company.
[00:05:00]
As manufacturers like Sauder are succeeding in building omni channel strategies and breaking out of the traditional model, customer experience has shifted. These are some trends in customer expectations and how you can meet them/gain a competitive advantage.
[00:09:16]
Technology investments that you can make to support business and support how consumers are shifting their buying.
[00:10:42]
When it comes to cloud, where should you invest in cloud technology, and where should you hold back?
[00:13:36]
What goes into the cloud technology investment decision-making process?
[00:15:00]
How COVID has shifted strategies and mindsets for Jan's team.
[00:18:04]
Advice for IT leaders in organizations experiencing rapid growth & change.
[00:21:00]
Different ways the employee experience has changed in the new post-COVID world, and how to encourage productivity.
[00:23:34]
How to overcome challenges with employees re-entering the office.
[00:25:49]
How has Cleo impacted Sauder's customer & employee experiences? Why leveraging a cloud based solution that handles all EDI & non-EDI transactions is critical in today's world.

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ABOUT THE SHOW

The Integration Chronicles

Cleo’s Tushar Patel and Frank Kenny bring you The Integration Chronicles: the only podcast focused on ecosystem integration. Ecosystem integration is the modern, innovative way to extend and augment B2B integration. Each episode will feature industry leaders and integration experts who discuss relevant integration topics, with a specific focus on the supply chain. You'll learn how to grow your business faster, pick up best practices for scaling your organization, and discover new ways to drive operational efficiencies.

 

Tushar Patel is Chief Marketing Officer of Cleo

Tushar Patel

Chief Marketing Officer
With decades of analyst and integration industry experience, Frank Kenney is a fountain of knowledge on all things tech.

Frank Kenney

Director of Sales Enablement