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Cleo's Streem Support Documentation

Administrator Guides

A variety of manuals are available for adminstrators of the Streem System.

System Administrator Guide

Workflow Administrator Guide

Saving Faxes to Folders Guide

Streem Fax Troubleshooting Guide

Streem Alert - Adding and Maintaining Users

Streem Alert - Adding Xerox Devices

Streem Alert - CAP Specifications

CAP Interface Output File

Extensible Interface Platform (EIP) Configuration for Xerox Devices

Supported Xerox Devices

 

System Back-up Specifications

Streem systems provide redundant back-up scenarios.  With each Streem system, customers have the option to implement a back-up system based on two defined recovery modes.

Redundant Back-up Functional Specifications

 

Network Fax Guides

Streem Fax allows faxes to be sent and received through the user’s existing email client through direct integration with Microsoft Exchange and Outlook, Lotus Notes, and Novell GroupWise. In addition, Streem integrates indirectly with virtually any SMTP mail server.  Quick Reference Guides are available for Streem Administrators to supply to the users within their organizations. The Quick Reference Guides include a basic overview and the steps taken to send and receive faxes via the user’s desktop.

Quick Reference Guides Cover: 

  • Creating address book destinations
  • Using default cover pages 
  • Creating user or company specific cover pages 
  • Adding a message to the cover page 
  • Choosing or entering the recipient information 
  • Attaching documents 
  • Delivery confirmations 
  • Received faxes 
  • Sending faxes from within an application (print to fax)

Exchange Quick Reference Guide

Lotus Notes Quick Reference Guide

GroupWise Quick Reference Guide

Indirect SMTP Quick Reference Guide

Error Codes

Cover Pages

Cover Page Templates

Print to Fax Guide

Print to Fax with DocuShare

Streem Fax Troubleshooting Guide

 

Streem Alert Guides

A Quick Reference Guide is also available for the Streem Alert notification solution. This Quick Reference Guide includes a basic overview and the steps taken to distribute alerts via the web interface.

Streem Alert Quick Reference Guide

Additional Alert User Information:

Streem Alert Quick Start Guide - List Management

Streem Alert Quick Start Guide - List Import

Streem Alert Quick Start Guide - Creating Lists Outside of Streem Alert

Streem Alert Creating Voice Messages

Streem Alert Recipient List Import Template

Streem Alert User List Import Template

Streem Alert One-Time Recipient Import

Streem Alert Building and Launching Surveys

Streem Alert - Adding and Maintaining Users

Streem Alert - Adding Xerox Devices

Streem Alert - Setting Confirmations to Print or Email on Xerox Devices

Streem Alert - CAP Specifications

CAP Interface Output File

 

Xerox Guides

For users that are faxing or sending alerts via Xerox Multi-function Devices, the following Quick Reference Guides provide information on the steps taken via the device interface.

Streem for EIP Quick Reference Guide -  Xerox Extensible Interface PlatformTM (EIP)

Faxing using Fax Server or Scan Templates

Faxing from the Xerox M20i

Supported Xerox Devices

Streem Alert - Adding Xerox Devices

Streem Alert - Setting Confirmations to Print or Email on Xerox Devices

 

Homework Hotline Specifications

For users with the homework hotline application, specifications are available explaining how teachers use a touch-tone phone to record a class assignment and parents and students can then dial in to a dedicated number to listen to the message.

Homework Hotline Specifications