Cleo 3780 Bisync Support Services

Obtaining the right software is only the beginning of a complete solution. Ensure you stay up and running with Cleo's technical support services. Our highly-trained technical support analysts have been helping customers for years.

Support Subscriptions

Cleo’s Annual Technical Support Subscription includes the following:

• Technical Support via Telephone, Web Request, E-mail, and Fax
  Cleo’s Technical Support Staff is available for resolving installation, configuration, and operational issues associated with the 3780 Bisync product. Voicemail, web requests, e-mail, or fax messages will be responded to by the next available Support Analyst in the order they were received, during normal business hours. Note: Customer may be required to upgrade to the current version for support.
• Web site access to our Knowledgebase and Documentation. Cleo's website includes detailed product and compatibility information as well as Knowledgebase and Technical Bulletin listings.

Support Subscriptions are available for an annual fee. To purchase or renew an annual subscription, please contact your Cleo Sales Representative by calling 1.800.233.2536 (in North America) or 001.815.654.8110 (International). You may also email questions to salesil@cleo.com.

For a complete explanation of Cleo's Support Services, including definitions, escalation levels, and exclusions, please view the Cleo Support Services PDF.