Cleo Technical Support

Cleo LexiCom System Requirements


  • Single core or higher processor
  • 1 GB RAM minimum, 2 GB RAM recommended
  • 10 Mbit network connection (100 Mbit recommended)
  • Minimum of 500 MB of disk space for the Cleo LexiCom application and associated files (1 GB recommended)
  • Must have a properly configured Internet connection
  • Disk space required for transferred files depends on number of trading partners, size of the files transferred, and number of files transferred (Recommended minimum disk space for files is 5 MB per trading partner)
  • Mimimum of 350 MB of temporary space

Note: Greater hardware requirements may also be necessary depending upon your choice of Operating System.

Supported Operating Systems with Platform-Specific Installs

  • Windows 2003/2008
  • AIX 6.1, 7.1 (Power/PowerPC)
  • Solaris SPARC versions 9, 10, 11
  • Red Hat Enterprise Linux 5, 6 AS, ES, WS
  • SuSe Linux Enterprise 11
  • UBUNTU 10.04, 12.04 Server
  • CentOS 5, 6
  • Windows 2003/Vista/7/2008 R2/2012 R2
  • AIX 6.1, 7.1 (Power/PowerPC)
  • HP-UX 11i v1 (B.11.11), v2 (B.11.23), v3 (B.11.31) Itanium
  • Solaris SPARC version 10, 11
  • Solaris AMD version 10
  • Red Hat Enterprise Linux 5, 6 AS, ES, WS
  • SuSe Linux Enterprise 11
  • UBUNTU 10.04, 12.04 Server
  • CentOS 5, 6



  • It may be necessary to upgrade to the current version of Cleo LexiCom to run on the listed Operating Systems.

Supported Virtual Environments

  • VMware (vSphere Hypervisor) ESX/ESXi
  • Microsoft Hyper-V

Note: Must be running on Virtual aware hardware. The minimum recommended hardware (above) is a minimum requirement for each virtual environment running VersaLex.

Java Runtime Environment

Cleo LexiCom currently ships with JRE 1.7. Cleo bundles the JRE in its installer and product, so the version of the JRE will not affect other products installed on the same computer.

Other Requirements

  • On Windows, LexiCom can be installed as a Windows service. However, by default, Windows services run under a local system account and do not see mapped network drives. If you must access a network drive through LexiCom, then you will have to use full network path names (UNC paths) instead of mapped network drives. Also, the network share permissions should be reviewed.
  • A physical Graphical User Interface (GUI) is required unless utilizing the optional Cleo Web-based GUI.

Web UI Requirements (Optional Add-on Feature)

  • Internet Explorer version 7, 8, and 9, 10 (w/ compatibility mode), 11, Firefox version 24 or above and the latest version of Chrome
  • Minimum screen resolution of 1024 x 768 is highly recommended.
  • Note: Web-based GUI is not supported on AS/400.

AS/400 Network Access Requirements (Optional Add-on Feature)

LexiCom can integrate with AS/400 file system shares, both IFS and NFS. The following AS/400 OS versions are supported.

  • i5/OS V7R1
  • i5/OS V7R2