For Release: July 15, 2009

Cleo Releases Version 4.6 of it’s Avaya Host
Interface Software

New Version Now Supports Avaya IR 4.0

Rockford, IL (July 15, 2009) – Cleo Communications, provider of host connectivity products and services since the mid 1980’s, today released version 4.6 of it’s legacy Avaya Host Interface Software for TN3270, TN5250 and SNA which now fully supports Avaya IR 4.0. The software is backwards compatible for Avaya IR 3.x, IR 2.x, and IR 1.x.

“As Avaya releases new versions of their traditional IVR platform in addition to their newer Voice Portal platform, Cleo continues to support our existing customers and others that utilize this technology,” explains Todd Enneking, Vice President of Business Development. "Cleo Transaction Processor supports IR 4.0 as well."'

Cleo’s legacy 3270/5250 products are installed on Avaya Interactive Response (IR) and integrated into Avaya IVR Designer. Because they help minimize upgrade costs, end users moving their current applications to a new Avaya IR platform or those requiring Avaya IVR Designer typically elect to use these products.

Cleo’s new Transaction-Based Processing solution is used to develop new applications that require efficient access to backend mainframe and AS/400 data from Dialog Designer, Voice XML, Java, .NET or any SOA-capable product for IVR applications, call centers, web pages, etc.

Cleo Host Interface software is available through Avaya IVR Independent Software Vendors (ISVs) as an add-on to the Avaya IVR systems.

Cleo Host Interface products and services help users of Avaya Communications' Avaya IVR systems provide access to enterprise mainframe data and make this information available to their customers over the phone. Examples of Avaya IVR applications include automated telephone banking as well as other telephone-accessed Customer Relationship Management (CRM) solutions.

About Cleo Communications

A leader in mainframe and midrange communications, Cleo Communications enables today's developers to leverage legacy data into modern applications with ease. Fortune 500 companies rely on Cleo’s Transaction-Based Processing products, Cleo 3270 SNA and TN3270/5250 products for credit card processing, store reporting, Interactive Voice Response (IVR), and other high-volume, mission-critical applications. Cleo’s Transaction-Based Processing significantly reduces project time, reduces errors and creates portable applications. Support for Windows, Red Hat Linux and Solaris, and other Unix systems, provides the flexibility needed in today’s rapidly changing environments. With over 30 years of experience and thousands of installations, Cleo delivers on the promise of high-reliability and outstanding technical service.

 

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Media & Analyst Contact:

Tonya Meister l VP, Marketing l Cleo Communications l email: tmeister@cleo.com l phone: 815-282-7802