Professional Services

Ensuring success in every e-business deployment

Cleo's professional services allow companies to outsource all or part of the secure communications project. This minimizes the commitment of internal resources to conversion, so ROI and adoption related benefits occur more
quickly. Cleo has the extensive knowledge and experience with trading partners in ebusiness communications networks to ensure success.

Customized Development

• Integration with programs or processes
• Document translation, Mapping
• Scripting, Programming
• And other custom solutions

Testing and Installation

• Onsite installation
• Onsite testing
• Training

Rollout Management

• Deployment schedule & configuration
• Monitor and report deployment progress
• Periodic updates to the trading community
• Deployment web page
• Beta Trials
• IT/System administration coordination on trading partner connections
• Network management

Trading Community Deployment

• Education
• Requirements assessments
• Enterprise integration management
• Communications testing
• Firewall consulting
• Pre-live connection testing
• VersaLex products, services:
  - Installation, setup, configuration
  - Pre-configured Hub connections
  - Pre-integrated to EDI Translators
  - Support and Maintenance
  - Consulting Services

Trading Network Management

• Trading Partner Education: Announcements, Documentation, Studies, Reports, White Papers, Presentations.
• Technical, network, and firewall training
• Solution evaluation criteria and qualification process
• EDI and Legacy Systems integration
• Van and Service Bureau mainstream and backup services
• Backup communication strategies
• Future proofing and scalability
• Risk management
• ROI, Payback, and benefits
• Configuration management
• Hosting