Cleo® Communications today announced the release of Cleo Integration Server (CIS), a solution designed to integrate applications, systems and processes internally and externally. The software product allows users to automate data transformations, eliminate manual processes as well as monitor and improve complex business flows. Cleo Integration Server works seamlessly with VLTrader secure communication server for a true end-to-end solution.

“Businesses today are required to integrate applications and processes
in order to succeed. They need to continue to leverage multiple systems
from an economical standpoint, but they need these systems to work together,”
explains Todd Enneking, Cleo’s Vice President of Business Development.
“In the past, tackling integration meant considerable resources both in
talent, time and hard dollars. Now, Cleo makes integration possible for
more businesses by providing a solution designed specifically for fast,
code-free implementation.”

Cleo Integration Server is comprised of an easy-to-use graphical process
designer to map and test workflows and a process engine to execute flows
of almost any complexity. The solution promotes reusable components and
functionality across disparate custom, packaged and legacy applications
using an object-based architecture and SOA approach. Since there is no
requirement for custom coding, a company’s own IT staff can create integrations
without the need for outside services.

CIS allows for any-to-any mapping between different data formats. Multiple
message formats and schemas are supported including XML-DTD, XSD, Hierarchical,
attributes, enumerated values, ASCII Text/Flat, Fixed-length, HTML, HL7,
EDI, AL3, Excel files, and SQL compliant relational databases. The software
provides complete management, reporting and auditing capabilities to track
and monitor transactions and delivers real-time triggers and polling events.
Comprehensive support for web services is also included.

Maximizing Product Investment

“The possibilities and benefits of integration are endless,” adds Enneking,
“from improving quality and access to business information, extending
functionality of existing systems, bringing products to market faster,
enhancing customer and partner relationships and much more. Clients can
tackle the most important project first and utilize the investment in
CIS for additional benefits down the road.”

More details can be found at http://www.cleo.com/integration-server/

Enhancements allow customers to extend communications reach

This week, Cleo released VersaLex 4.1, the technology powering LexiCom, VersaLex Trader (VLTrader), and VersaLex Proxy (VLProxy) products. VersaLex 4.1 users can now extend their reach beyond automated IP connections to communicate with those requiring manual file transfer via the Web Portal or fax with VLFax. This allows for a seamless communication process with all partners, regardless of technology level, without compromising security or slowing down business.

Some of the highlights of this release include:

• Web Portal: A customizable web portal, VLPortal, allows trading partners to view file transfer history and manually upload and download files. It can also be used to communicate information to trading partners. VLTrader only.
• Faxing: Enterprise fax, inbound and outbound faxing with VLFax (hardware costs may apply). VLTrader only.
• HTTP PUT+GET command: Send and receive payload in one server request/response.
• FTP/SSH FTP transfer resume: Failed transfers are resumed based on defined settings.
• SMTP multiple recipients: Send SMTP payloads to multiple (open-ended) recipients without requiring an SMTP forward proxy.
• SMTP Support: Already a feature in VLTrader, client-side SMTP is now also available in LexiCom.
• Native support for Windows and Linux 64bit operating systems.
• VLNavigator:
  • LDAP: LDAP (Lightweight Directory Access Protocol) authentication for verifying user logins using an external directory service.
  • Host folder privileges: Trading Partner Connections (Hosts) are only viewable and/or editable by role-based account settings allowing security across multiple business units.
  • Web GUI: Offers remote access via a web browser to VLNavigator.

If you are a current user of VLTrader or LexiCom and have not updated your software, I encourage you to review the complete release notes by logging-in with a valid serial number at:
http://www.cleo.com/support/byproduct/VLTrader/documentation/index.php. Updating your software is easy–simply click the “check for update” button from with the Tools menu of the software interface. Contact Cleo support with any questions: support@cleo.com or 1-866-444-CLEO.

“We’ve been so impressed with Cleo’s VLTrader. Cleo got us up and running  in a totally new, bleeding edge environment, and they got right back to us with answers to our questions and never got frustrated with the number of questions presented.  They have made VLTrader very robust and flexible.  It even allows special programs to be executed to match our unique requirements and notifies us of any communication failures,” said Carl Eaton of DPC Systems, Inc.

Mr. Eaton went on to say, “When a major target communications site changed to an unexpected format, Cleo worked until they had a version that would seamlessly matched the new protocol.  VLTrader is a stable, Drummond certified product that has performed very well over the last two years.  I would highly recommend this product to anyone.”

For additional customer testimonials visit: http://www.cleo.com/about/testimonials.php

Cleo has a number of demonstration kiosks available at Xerox Knowledge Sharing Centers (KSC) for representatives and customers interested in the Streem solutions.  The kiosks offer multi-media demonstrations of Cleo’s Streem Fax, Streem Alert, and Streem Connect solutions, as well as a live demonstration of the Streem Alert product via secure login.  Cleo’s Streem Connect offers integration with Xerox multi-function printers for the Extensible Interface Platform (EIP).  

KSC Locations: 

Xerox Gil Hatch Center

800 Phillips Road

Building 0209

Webster, NY 14580

Xerox Knowledge Sharing Center

245 Park Avenue

First Floor

New York, NY 10167

Xerox Knowledge Sharing Center

1301 K Street NW

Second Floor, West Tower

Washington, DC 20005

Xerox Knowledge Sharing Center

701 S. Aviation Blvd.

El Segundo, CA 90245

Contact your local Xerox representative or, Cleo Streem Product Sales at 800-325-7732 or StreemINSales@cleo.com, to schedule a demonstration, arrange a  training  session at a KSC, and more.

Cleo LexiCom and VLTrader now adhere to latest AS2 Messaging specifications

Rockford, IL— Cleo® Communications, today announced that VersaLex™ v4.1 achieved the latest Drummond Certification™ for Global AS2 interoperability. VersaLex is Cleo’s secure Internet communications technology that powers Cleo’s popular client-based software, LexiCom™, as well as Cleo’s managed file transfer server, VersaLex Trader (VLTrader™). This marks Cleo’s 14th consecutive certification for AS2 interoperability.

Continue to the full press release here:  http://www.cleo.com/news/pressreleases/AS2-June09.php

As a marketing professional, one of the best tools I can provide to my team is customer success stories, as I’m sure you know from experience in any business environment.  This absolutely starts with a happy customer!  I want to give thanks to all of our partners and customers who participated in creating a success story! 

That said, I find often that it can be tough to get contacts onboard, create a sense of priority, or sometimes, even to get a response.  Some hesitation is based around company policies and  I understand that everyone is busy these days.  I’ve tossed around ideas, including incentives, and I always try to respond quickly and keep things moving.

So, my question is this:  What can I do to make it easier and worthwhile for the customer?  If anyone has suggestions or processes that they have found successful, your insight is appreciated!